Jack Mattiucci
Washington,MI
Overview
4
4
years of professional experience
Work History
Classroom Support
Oakland University
09.2023 - 01.2024
- Enhanced system performance by identifying and resolving technical issues promptly.
- Streamlined IT processes for increased efficiency and reduced downtime.
- Collaborated with cross-functional teams to develop and implement IT solutions.
General Merchandise Stocker
Target
11.2022 - 09.2023
- Improved store organization by efficiently restocking shelves and displays with general merchandise items.
- Enhanced customer satisfaction by assisting with product inquiries and locating desired items.
- Maintained accurate inventory levels through consistent monitoring and timely replenishment of products.
- Contributed to increased sales by creating visually appealing displays that showcased popular merchandise.
Sales Manager and Shipping Manager
Fred's Unique Furniture And Antiques
06.2021 - 11.2022
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Front of Store Attendant
Kroger
07.2020 - 06.2021
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Streamlined checkout process by accurately handling cash transactions, issuing receipts, and bagging merchandise.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
Education
Bachelor of Computer Science - Cybersecurity
Oakland University
Rochester, MI05.2026
High School Diploma -
Eisenhower High School
Shelby Twp, MI06.2022
Skills
- Project-Based Learning
- Student Motivation
- Subject Matter Expertise
- Student Rapport
- Conflict Resolution
- Effective Communication
- Active Listening
- Critical Thinking
- Classroom Technology
Timeline
Classroom Support
Oakland University
09.2023 - 01.2024
General Merchandise Stocker
Target
11.2022 - 09.2023
Sales Manager and Shipping Manager
Fred's Unique Furniture And Antiques
06.2021 - 11.2022
Front of Store Attendant
Kroger
07.2020 - 06.2021
Bachelor of Computer Science - Cybersecurity
Oakland University
High School Diploma -
Eisenhower High School