
Proficient in ensuring safety at aquatic facilities with extensive experience in first aid, rescues, and CPR. Demonstrated leadership through the development and implementation of training programs for junior lifeguards, resulting in enhanced team performance. Strong communication and decision-making skills utilized effectively in high-pressure situations. Committed to fostering positive customer relationships and maintaining a strong work ethic. Work through high-pressure situations while maintaining an appropriate pace.
Attentive to client, partner, team, and patron needs while ensuring responsive and thoughtful engagement. Able to handle sensitive situations with clarity and fairness. Comfortable speaking in front of groups of people or teams. Empathetic approach to customers and patrons. Learned management experience through lifeguarding, ensuring safety, accountability, and smooth daily operations. Led the outreach for Valor Honey through emailing and talking to local businesses. Experience in mentorship and training from lifeguarding.