Jack McKeen
Rochelle,Virginia
Summary
Dynamic EMS Lieutenant with extensive experience at Madison County EMS, recognized for enhancing patient care through effective team management and crisis management. Proven ability to implement strategic planning and improve operational efficiency, while maintaining documentation accuracy and fostering strong interagency collaboration. Committed to delivering high-quality emergency medical expertise and compassionate patient care.
Overview
45
45
years of professional experience
1
1
Certification
Work History
EMS Lieutenant
Madison County Ems
Madison, Virginia
10.2017 - Current
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Developed medical programs that promoted community health and research.
- Maintained records management system to process personnel information and produce reports.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Recruited, hired and trained new medical and facility staff.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
EMT-B, Captain
Greene County Volunteer Rescue Squad
Stanardsville, Virginia
07.2013 - 11.2020
- Ensured timely decision-making under pressure during challenging rescue operations.
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Reduced response times by effectively utilizing advanced navigation tools and prioritizing dispatch calls.
- Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.
- Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
- Maximized EMS response capabilities through regular participation in multi-agency drills simulating various crisis scenarios.
- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
- Reduced risk of infection transmission among patients while providing care through strict adherence to universal precautions guidelines.
- Promoted a culture of safety within the EMS team through consistent compliance with established policies and protocols regarding patient handling techniques.
- Expedited treatment processes through rapid identification of patients'' medical histories and allergies during emergencies.
- Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.
- Promoted community health by participating in public education programs on CPR, first aid, and disaster preparedness.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
EMT-Basic
University of Virginia hospital
Charlottesville , Virginia
01.2009 - 10.2017
- Assessed patient condition to administer first-aid treatment or advanced-level life support.
- Documented patient condition and treatment to facilitate plan of care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Assessed emergencies and prioritized medical care for patients.
- Operated emergency vehicles with caution to keep patients, the public, and first responders safe.
- Observed and assessed incident scenes to maintain safety of first responders.
- Documented calls in reports detailing incident type and course of treatment.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Remained level-headed and proactive during emergency situations.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Demonstrated dedication to providing quality care through continued training and education.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Evaluated patients' medical status and monitored vital signs during transit.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Performed standard testing and administered medication to manage care in field and in transit.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Trained new hires by offering insight into job duties and assessing shift performance.
EMT B
Madison County Volunteer Rescue Squad
Madison, Virginia
06.1998 - 06.2013
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
- Ensured timely decision-making under pressure during challenging rescue operations.
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
- Maximized EMS response capabilities through regular participation in multi-agency drills simulating various crisis scenarios.
- Reduced risk of infection transmission among patients while providing care through strict adherence to universal precautions guidelines.
- Optimized patient outcomes in cardiac arrest situations by accurately performing CPR and administering appropriate medications as directed.
- Supported accurate documentation processes by completing detailed patient care reports within required timeframes.
- Expedited treatment processes through rapid identification of patients'' medical histories and allergies during emergencies.
- Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.
- Promoted community health by participating in public education programs on CPR, first aid, and disaster preparedness.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Jail Lieutenant
Central Virginia Regional Jail
Orange, Va.
01.2005 - 01.2009
- Completed facility and ground patrols, monitored access points, and checked CCTV footage to support comprehensive security measures.
- Issued clothing, bedding, and other authorized items to inmates.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Conducted patrolling of jail premises to detect any suspicious activity or security breaches.
- Searched prisoner cells and belongings for contraband and weapons.
- I observed the conduct of inmates and protected them from dangers.
- Patrolled and visually inspected units, yards, buildings, prisoner property, and clothing to ensure welfare, security, and safety.
- Inspected all incoming and outgoing mail for contraband.
- Performed searches of inmates and cells for contraband and prohibited items.
- Handled inmate grievances and complaints, resolving issues promptly and fairly.
- Responded to emergencies and altercations, employing de-escalation techniques effectively.
- Enforced jail policies and procedures to prevent escapes and ensure a secure environment.
- Ensured compliance with health and safety protocols to prevent the spread of diseases.
- Escorted inmates to court appearances, medical appointments, and recreational activities.
- Supervised inmate labor and educational or rehabilitation programs.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Monitored surveillance equipment to maintain security and prevent unauthorized activities.
- Facilitated reductions in inmate disturbances and incidents to increase facility safety.
- Performed administrative tasks to maintain appropriate records of inmates.
- Conducted orientation sessions for new inmates, outlining jail rules and expectations.
- Coordinated with law enforcement and court officials regarding inmate custody and release.
- Administered first aid and provided emergency response when necessary.
- Led grid searches to locate and confiscate potentially harmful items and contraband.
- Facilitated communication between inmates and legal representatives or family members.
- Operated telephones, switchboards, intercoms, and two-way radios to communicate with other personnel.
- Implemented disciplinary measures in accordance with jail policy and legal requirements.
- Managed inventory and distribution of jail supplies, including meals, clothing, and bedding.
- Prepared and submitted daily reports and logs detailing jail operations and incidents.
- Maintained accurate records of inmate behavior, incidents, and movements.
- Conducted regular cell checks to ensure inmate safety and compliance with regulations.
- Assisted in training new jail staff on security procedures and inmate management.
- Managed inmate intake processes, including booking and fingerprinting.
Dispatcher
Madison County Sheriffs Office
Madison, Virginia
01.2000 - 01.2005
- Assisted departments with special requests for assistance and BOLOs.
- Dispatched police officers and emergency personnel to calls for service.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Researched vehicle, wanted and missing persons information.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Advised personnel about accidents, weather conditions or other hazards.
- Mentored junior team members and managed employee relationships.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Jail Lieutenant
Central Virginia Regional Jail
Orange, Virginia
01.1993 - 01.2000
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress towards targets continuously, making adjustments as needed to ensure timely completion of tasks.
Jailer
Albemarle Charlottesville Regional Jail
Charlotteville, VA
01.1991 - 01.1993
- Enforced jail policies and procedures to prevent escapes and ensure a secure environment.
- Prepared and submitted daily reports and logs detailing jail operations and incidents.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Escorted inmates to court appearances, medical appointments, and recreational activities.
- Performed searches of inmates and cells for contraband and prohibited items.
- Managed inventory and distribution of jail supplies, including meals, clothing, and bedding.
- Maintained accurate records of inmate behavior, incidents, and movements.
- Inspected all incoming and outgoing mail for contraband.
- Coordinated with law enforcement and court officials regarding inmate custody and release.
- Responded to emergencies and altercations, employing de-escalation techniques effectively.
- Administered first aid and provided emergency response when necessary.
- Issued clothing, bedding, and other authorized items to inmates.
- Conducted patrolling of jail premises to detect any suspicious activity or security breaches.
- Assisted in training new jail staff on security procedures and inmate management.
- Searched prisoner cells and belongings for contraband and weapons.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Facilitated communication between inmates and legal representatives or family members.
- Managed inmate intake processes, including booking and fingerprinting.
- Monitored surveillance equipment to maintain security and prevent unauthorized activities.
- Observed conduct of inmates and protected from dangers.
- Facilitated reductions in inmate disturbances and incidents to increase facility safety.
- Conducted regular cell checks to ensure inmate safety and compliance with regulations.
- Conducted orientation sessions for new inmates, outlining jail rules and expectations.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Led grid searches to locate and confiscate potential harmful items and contraband.
- Ensured compliance with health and safety protocols to prevent the spread of diseases.
- Handled inmate grievances and complaints, resolving issues in a timely and fair manner.
- Implemented disciplinary measures in accordance with jail policy and legal requirements.
- Supervised inmate labor and educational or rehabilitation programs.
- Performed administrative tasks to maintain appropriate records of inmates.
Truck Driver
Troy Enterprise
Troy , VA.
09.1986 - 06.1991
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Hooked and unhooked trailers from tractor and converter dollies.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Obtained signatures needed to complete and process paperwork.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Followed regular schedule of pickups for individual customers and groups.
- Maintained safe driving habits to protect property and general public on roadways.
- Performed regular inspections and completed vehicle repairs.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Worked well with dispatchers to communicate route and schedule changes.
- Processed shipment documents neatly and efficiently for each load.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Recorded expenses and maintained receipts.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Correctional Officer
VA Department of Corrections
Goochland, Va.
01.1984 - 06.1988
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Inspected cells and other areas for contraband and safety hazards.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Detected potential threats and quickly defused conflicts.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Conducted headcounts to ensure that all inmates were accounted for.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Instructed inmates on work detail and oversaw work-site transportation.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
United States Marine
USMC Camp Lejeune
Camp Lejune, NC
03.1980 - 08.1984
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Administered first aid and battlefield casualty care to injured personnel.
- Defended country against threats by capturing, destroying and repelling enemy forces during combat.
- Conducted debriefings post-mission to assess performance and identify areas for improvement.
- Constructed and camouflaged defensive positions to protect against enemy advances.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
- Maintained and serviced personal and unit weaponry to ensure operational readiness.
- Conducted daily physical fitness training to maintain combat readiness.
- Operated communications equipment to ensure effective field communication.
- Operated and mounted night vision devices to zero in and engage targets.
- Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
- Educated junior infantrymen in tactics, weapons handling, and field survival skills.
- Participated in reconnaissance missions to gather intelligence on enemy positions.
- Practiced hand-to-hand combat techniques to prepare for close-quarters combat situations.
- Led small teams in tactical operations under stressful conditions.
- Followed strict operational security protocols to safeguard mission-critical information.
Education
GED -
Thomas Walker High School
Ewing, Va.01-1980
Skills
- Documentation accuracy
- Team management
- Injury prevention
- Emergency medical expertise
- Tactical leadership
- Incident command
- Motivational skills
- Critical Decision-making
- Public safety
- First aid administration
- Hazard mitigation
- Medical equipment operation
- Crisis management
- Emergency preparedness
- Disaster recovery
- Evacuation planning
- Interagency collaboration
- Adaptability and flexibility
- Employee performance evaluations
- Staff management
- Effective communication
- Staff supervision
- Strategic planning
- Performance monitoring
- Information systems development
- Prehospital trauma life support
- Pediatric emergency assessment, recognition and stabilization
- Heartsaver CPR AED (CPR AED)
- Professional networking
- Initial trauma life support (ITLS)
- Risk analysis
- Quality assurance controls
- Pediatric emergency assessment, recognition and stabilization (PEARS)
- Health information systems
- Risk mitigation
- Heartsaver first aid (first aid)
- Relationship building
- Communication
- Basic life support for health care providers (BLS)
- Organizational skills
- Operational efficiency
- Time management abilities
- Clinical operations
- Train employees
- Employee retention strategies
- Patient care assessment
- Attention to detail
- Training and mentoring
- Administrative staff supervision
- Patient education and counseling
- Establish policies
- Problem-solving aptitude
- Risk management
- Team building
- Reliability
- Excellent communication
- Team collaboration
- Regulatory requirements
- Immunizations
- Drug inventory management
- Interpersonal skills
- Problem-solving abilities
- Author reports
- Pediatric education for prehospital professionals
- Patient education
- Personnel management
- Medication dispensing
- Organizational goal development
- Compliance advisory
- Healthcare delivery
- Employee work scheduling
- Employee training program
- Written communication
- Operations management
Affiliations
- Outdoor Person, Woodworking, hunting, fishing, camping
Certification
- EMT-B
- EVOV III
- AHA CPR Instructor
Education and Training
other
References
References available upon request.
Timeline
EMS Lieutenant
Madison County Ems
10.2017 - Current
EMT-B, Captain
Greene County Volunteer Rescue Squad
07.2013 - 11.2020
EMT-Basic
University of Virginia hospital
01.2009 - 10.2017
Jail Lieutenant
Central Virginia Regional Jail
01.2005 - 01.2009
Dispatcher
Madison County Sheriffs Office
01.2000 - 01.2005
EMT B
Madison County Volunteer Rescue Squad
06.1998 - 06.2013
Jail Lieutenant
Central Virginia Regional Jail
01.1993 - 01.2000
Jailer
Albemarle Charlottesville Regional Jail
01.1991 - 01.1993
Truck Driver
Troy Enterprise
09.1986 - 06.1991
Correctional Officer
VA Department of Corrections
01.1984 - 06.1988
United States Marine
USMC Camp Lejeune
03.1980 - 08.1984
GED -
Thomas Walker High School
Similar Profiles
Rachel GreenRachel Green
EMT at Madison County EmsEMT at Madison County Ems
Tiffany RannebargerTiffany Rannebarger
Medic/Firefighter at Madison County EMSMedic/Firefighter at Madison County EMS
Collin BellCollin Bell
Paramedic at Madison County EMSParamedic at Madison County EMS
Jade GittensJade Gittens
Emergency Medical Technician at Richmond County AmbulanceEmergency Medical Technician at Richmond County Ambulance
Jondreaya EmoryJondreaya Emory
OTR Truck Driver at VnVOTR Truck Driver at VnV