Summary
Overview
Work History
Education
Skills
Locations
Timeline
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JACK MCNEA

Holt,Michigan

Summary

Aviation Management student and student pilot with hands-on experience in safety-critical environments, customer service, and operations support. Known for reliability, attention to detail, and the ability to perform under pressure. Actively developing operational knowledge applicable to airport operations, ground safety, and aviation services.

Overview

3
3
years of professional experience

Work History

Server Assistant / Carside Attendant / Server

Carrabba's Italian Grill
Lansing, MI
09.2024 - Current
  • Progressed through multiple roles demonstrating adaptability and strong work ethic
  • Managed high-volume customer interactions in a fast-paced environment
  • Maintained accuracy, professionalism, and teamwork during peak operations
  • Strengthened communication, multitasking, and problem-solving skills

Ski Instructor

Bittersweet Ski Resort
Otsego, MI
12.2023 - 04.2025
  • Delivered instruction in a safety-critical environment requiring risk assessment and clear communication
  • Adapted instruction methods to individuals of varying ages and skill levels
  • Maintained situational awareness and enforced safety standards at all times
  • Provided professional customer service under variable weather and terrain conditions

Greenskeeper / Landscaper

MSU Golf Course
East Lansing, MI
06.2024 - 08.2024
  • Supported daily operations of a high-use facility with strict readiness standards
  • Performed grounds maintenance requiring precision, efficiency, and early-morning reliability
  • Worked as part of a coordinated team to meet operational deadlines
  • Followed safety procedures around equipment and active work zones

Sales Associate

Lowe's Home Improvement
Lansing, MI
06.2023 - 08.2023
  • Assisted customers with technical product selection and problem resolution
  • Supported store operations through stocking, specialty cutting, and floor organization

Education

Bachelor of Science - Aviation Management & Operations

Western Michigan University
Kalamazoo, MI
04-2027

High School Diploma -

Holt High School
Holt, MI
05.2023

Skills

  • Over 50 hours of flight training in a Cessna 150
  • Basic aviation operations knowledge
  • Safety awareness & risk management
  • Communication & crew coordination
  • Ability to perform under pressure
  • Standard software proficiency (Word, Excel, and email systems)
  • Customer service
  • Technical sales
  • Salesmanship
  • Task prioritization

Locations

  • Home, Lansing, MI
  • School, Kalamazoo, MI

Timeline

Server Assistant / Carside Attendant / Server

Carrabba's Italian Grill
09.2024 - Current

Greenskeeper / Landscaper

MSU Golf Course
06.2024 - 08.2024

Ski Instructor

Bittersweet Ski Resort
12.2023 - 04.2025

Sales Associate

Lowe's Home Improvement
06.2023 - 08.2023

Bachelor of Science - Aviation Management & Operations

Western Michigan University

High School Diploma -

Holt High School
JACK MCNEA