Jack Miller
Navarre,FL
Summary
Global Senior Project Manager with the ability to communicate effectively, both internally and externally, with multiple levels of an organization domestic and International. Change Control Management and Risk Management experience. Budget planning experience. Extensive problem-solving abilities. Experience with all stages of project planning with Projects of 5M+ USD budgets. Exceptional written and oral communication skills domestic and International. Project Lifecycle. Experience with Transformation from a legacy environment. Extensive customer facing experience in instruction and support. Strong analytical skills. Project Management Methodologies (PMBOK, Waterfall, Agile) Highlights Global and strategic sourcing Systems implementation Budgeting and forecasting Microsoft Office Suite expert Customer relations specialist MS Project Work flow planning MS Visio Process improvement SharePoint Multi-unit operations management Active Directory Risk management Work flow planning Vendor sourcing Detail-oriented Quality assurance and control Project Management Institute (PMI) #2616247 UAT ITIL Troubleshooting Cisco #CSCO11627220 (CCNA, VoIP) Results-oriented Unified Communications Project development and lifecycle Project Management Methodologies (PMBOK, Waterfall, Agile) Accomplishments Senior Project Manager of one of the largest Transformation projects from a Legacy environment worldwide.
Overview
26
26
years of professional experience
Work History
Senior Project Manager
Insight Global/ Cisco Systems
06.2014 - Current
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Maintained schedules to meet key milestones at every project phase.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Established and managed change management processes to fulfill successful project transitions.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.
- Championed corporate values and ethics in all project activities, setting strong example for team members and reinforcing company's reputation for integrity.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
Senior Project Manager
Black Box Network Service
01.2010 - 01.2014
- Managed Domestic and International Enterprise Projects for Bank of America, Countrywide, Merrill Lynch Transformation.
- Ensured the project met required completion dates for all phases of the project.
- Provided leadership in evaluation, planning, testing, configuration and implementation of the transformation.
- Managed Change Controls and coordinate with vendors and engineers Defined project deliverables and monitored status of tasks.
- Managed Risks to the customer Drafted action plans and led meetings with department executives to review project status and proposed changes.
- Delivered status reports to stakeholders for budgeting and planning purposes.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
Senior Project Manager
Red River Technology Group
02.2007 - 11.2009
- Managed Enterprise Projects for Bank of America.
- Ensured the project met required completion dates for all phases of the project.
- Provided leadership in evaluation, planning, testing, configuration and implementation of the transformation.
- Managed Change Controls and coordinate with vendors and engineers Defined project deliverables and monitored status of tasks.
- Managed Risks to the customer Drafted action plans and led meetings with department executives to review project status and proposed changes.
- Delivered status reports to stakeholders for budgeting and planning purposes.
- Managed budget requirements.
IT Project Manager/ Engineer
Low Volt Inc
03.2000 - 12.2006
- Managed all aspects of the project lifecycle including analysis, design, development and deployment Created Project Plans and implemented Management of cost, schedule, performance, quality and risk of the project Discover and document network infrastructure.
- Utilize Visio to document the network and verify with technicians.
- Manage the progress of multiple projects.
- Submit appropriate billing invoices and maintain accounting status.
Education
BBA - Business Administration
University of West Florida
Pensacola09-2007
Associate of Science - Computer Science
University of West Florida
Pensacola, FL09-2007
Skills
- Cross-functional communication
- Client relationship management
- Scope management
- Documentation management
- Project plan development
- Project scheduling
- Requirements gathering
- Multi-project management
- Attention to detail
- Microsoft Project
- Jira
- Oracle Project
- Agile methodologies
- Waterfall methodologies
- Scrum methodologies
Timeline
Senior Project Manager
Insight Global/ Cisco Systems
06.2014 - Current
Senior Project Manager
Black Box Network Service
01.2010 - 01.2014
Senior Project Manager
Red River Technology Group
02.2007 - 11.2009
IT Project Manager/ Engineer
Low Volt Inc
03.2000 - 12.2006
Associate of Science - Computer Science
University of West Florida
BBA - Business Administration
University of West Florida