Jack Ming

• Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
• Managed risk by conducting thorough due diligence and regular portfolio reviews.
• Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
• Mentored junior team members, fostering an environment of continuous learning and professional development.
• Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
• Maintained strong relationships with investors, providing transparent communication regarding portfolio performance and market trends.
• Maintained contract database of existing and new client contract files and details.
• Established a proactive maintenance program, extending the useful life of assets while minimizing unplanned repair costs.
• Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
• Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
• Facilitated team collaboration to align asset management strategies with organizational goals.
• Optimized asset performance with proactive maintenance and upgrade programs.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.

I overseen three employees and directed them on different duties for maintenance in the warehouse and outside the property. I developed a pm program to fit our different equipment in the warehouse and refrigeration units on the roof. I would also work on the hvac, electrical and plumbing issues. I also traveled to our other properties to work and over see different contractual work going on. I helped develop our yearly maintenance budget for our property. I would get quotes for our big projects and follow them through from signing of the contract until finish of project.

• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
• Supervised 10 employees and scheduled shifts.
• Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.