Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jack Minnery

Columbus, OH 43212,OH

Summary

Results driven professional with proven success in Customer Partnering, Sales and Marketing, Team Leadership and Sports Management. Experienced team leader in rapidly changing competitive environments.

Overview

6
6
years of professional experience

Work History

Customer Sales Representative

Schwan's
10.2023 - Current


  • Leverage in-depth product knowledge to drive sales resulting in 15% increase in sales over previous year
  • Communicate with diverse clients, build rapport and foster long-term relationships to achieve client satisfaction
  • Manage expansive sales territory comprised of 40 unique clients
  • Participate in regular training sessions to enhance product knowldege and stay up-to-date on company policies and procedures

Account Manager Assistant

Columbus Distributing
06.2022 - 10.2023


  • Collaborate with Account Manager to optimize sales, prioritize work, moderate conflict, and bring proactive solutions.
  • Build relationships across functions and accounts to foster trust and transparency.
  • Anticipate needs, work independently, and take initiative to ensure correct product pricing and promotional product signage placement.
  • Manage account sales orders via iPad.
  • Ensure optimal product sales through consistent product rotation and superior shelf placement.
  • Team lead responsible for running relief routes for Account Managers.

Customer Service Representative

Speedway LLC
06.2021 - 06.2022
  • Grew existing customer accounts by 29% through exceptional customer service and effective sales techniques. 
  • Recognized by management as team leader responsible for training new hires. 
  • Quickly and efficiently triaged customer needs, reducing the average time to resolution by 19%.

Youth Soccer Coach

Soccer Shots Franchise
06.2020 - 06.2021
  • Responsible for managing weekly schedules including planning, organizing and conducting each session according to lesson plan. 
  • Recognized by club owners as an outstanding coach as evidenced by large volume of repeat enrollment and new recruits.

Associate, Market Services

Giant Eagle, Inc.
06.2018 - 06.2020
  • Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume.
  • Replenished product in the deli cases, rotating product and ensuring dating procedures are followed.
  • Accurately recorded and assisted in preparation of deli special orders to ensure the customer the finished product meets customer expectations.

Marketing Intern

Columbus Eagles FC
06.2019 - 06.2020
  • Executed marketing strategies, including direct mail, email campaigns, social media posts. 
  • Assisted in developing creative materials to support club’s social media posting , email campaigns and website pages. 
  • Organized and maintained marketing data contained in MailChimp and excel files.

Education

Bachelor of Arts - BA - Sport and Fitness Administration/Management

Wittenberg University
12-2020

Skills

  • Account Management
  • Cross-functional Collaborations
  • Customer Relationship Management

Accomplishments

Defensive Player Wittenberg Varsity Soccer August 2016


Timeline

Customer Sales Representative

Schwan's
10.2023 - Current

Account Manager Assistant

Columbus Distributing
06.2022 - 10.2023

Customer Service Representative

Speedway LLC
06.2021 - 06.2022

Youth Soccer Coach

Soccer Shots Franchise
06.2020 - 06.2021

Marketing Intern

Columbus Eagles FC
06.2019 - 06.2020

Associate, Market Services

Giant Eagle, Inc.
06.2018 - 06.2020

Bachelor of Arts - BA - Sport and Fitness Administration/Management

Wittenberg University
Jack Minnery