JACK MOLLER
Cashier, Stylist, Assistant
Hialeah,FL
Summary
Highly motivated Person with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Sally beauty
Hialeah, FL
1 2024 - 04.2024
- Greet and assist customers
- Maintain store cleanliness and organization
- Stock and label merchandise
- Process payments
- Handle customer communications, returns, and exchanges
- Monitor inventory and order stock
- Participate in promotions and events
- Follow company policies
- Provide feedback and assist in training.
- Recommended complementary purchases to customers, increasing revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Retail Customer Experience Associate
Macy's
Hialeah, FL
11.2022 - 08.2023
- Provide exceptional customer service by assisting customers with their purchases and inquiries
- Consistently exceed sales targets by promoting company products and services
- Troubleshoot and resolve customer complaints and concerns promptly and professionally
- Train and mentor new sales associates on company policies, procedures, and product knowledge
- Conduct inventory management and merchandising tasks to ensure store's clean, organized, and well-stocked.
- Recommended complementary purchases to customers, increasing revenue.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Created promotional materials to advertise products and services.
- Conducted comprehensive market research to identify emerging trends and opportunities for growth within industry
- Managed customer relations through communication and helpful interactions.
- Implemented data-driven decision-making strategies, improving overall business performance.
Retail Sales Associate
Macy's
Hialeah, FL
06.2022 - 11.2022
- Assisted customers with product selection and inquiries, ensuring they received best shopping experience
- Operated cash register and processed sales transactions with accuracy and efficiency
- Maintained organized and clean store environment, including restocking and merchandising
- Collaborated with team members to exceed sales goals and targets
- Participated in training and development programs to improve product knowledge and sales skills.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Degree -
Colegio Diocesano San Luis Gonzaga
Nicaragua, NI 02.2016 - 05.2020
Skills
Communication and interpersonal skills
Inventory Management
Time management abilities
Cash handling and processing
Customer service and support
Inventory management and merchandising
Sales and marketing
Positive attitude and work ethic
Product Promotions
Engaging with Diverse Customers
Team Supervision
Teamwork and collaboration
Adaptability
Problem-solving and conflict resolution
Communication and interpersonal skills
Timeline
Retail Customer Experience Associate
Macy's
11.2022 - 08.2023
Retail Sales Associate
Macy's
06.2022 - 11.2022
High School Degree -
Colegio Diocesano San Luis Gonzaga
02.2016 - 05.2020
Sales Associate
Sally beauty
1 2024 - 04.2024