Jack MONFORE
Palatka,FL
Summary
Dynamic Operations Manager with a proven track record at St Johns County Council On Ageing, excelling in team leadership and operations management. Expert in enhancing team performance through comprehensive training and conflict resolution, significantly improving employee relations. Skilled in problem-solving and client relationships, ensuring operational excellence and customer satisfaction. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
13
13
years of professional experience
Work History
Operations Manager/School Bus Driver
St Johns County Council On Ageing
03.2011 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
High School Diploma -
El Comino Jr. Collage
Torrance, CASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Client Relationships
US Dept of Transportation Certified accident investigator
Weeklong class at University Central Florida in Tampa. Certificate achieved
Timeline
Operations Manager/School Bus Driver
St Johns County Council On Ageing
03.2011 - Current
High School Diploma -
El Comino Jr. Collage
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