Jack Mundt
Chattanooga,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
08.2024 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted a culture of continuous improvement through frequent process reviews, open dialogue among team members about potential enhancements, and proactive implementation of changes.
Sales Associate
Lowes Home Improvment
05.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Tile Installer
Titan Flooring
06.2021 - 08.2022
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
- Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
- Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
- Worked professionally with other tradespeople on successful, on-time project completion.
- Ensured timely completion of projects by effectively managing time and resources for multiple simultaneous jobs.
Education
High School Diploma -
Fred J Page High School
05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Relationship Building
- Goal-Oriented
Timeline
Department Supervisor
Lowes Home Improvment
08.2024 - Current
Sales Associate
Lowes Home Improvment
05.2023 - Current
Tile Installer
Titan Flooring
06.2021 - 08.2022
High School Diploma -
Fred J Page High School