Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jack Newsome

Oak Grove,KY

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sergeant /Supervisor

United States Army
Fort Campbell North, KY
08.2017 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.

Cashier Specialist

Kroger
New Albany, IN
04.2017 - 08.2017
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Worked closely with front-end staff to assist customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Education

Some College (No Degree) - Retail Management

American Public University System
Charles Town, WV
05.2023

Management

Basic Leadership Course
Fort Drum, NY
03.2020

High School Diploma -

Floyd Central High School
Floyd Knobs, IN
05.2015

Autobody Repair

Prosser Career Education Center
New Albany, IN
05.2015

Skills

  • Customer Service
  • Cash Handling
  • Safety and Cleanliness Standards
  • Vehicle Operations
  • Exceeding Customer Expectations
  • Upselling Strategies
  • Social Media Engagement
  • Social Media Platforms

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7 staff members.

Certification

  • ASE - Automotive Service Excellence

Timeline

Sergeant /Supervisor

United States Army
08.2017 - Current

Cashier Specialist

Kroger
04.2017 - 08.2017

Some College (No Degree) - Retail Management

American Public University System

Management

Basic Leadership Course

High School Diploma -

Floyd Central High School

Autobody Repair

Prosser Career Education Center
Jack Newsome