Jack O'Brien
UTICA,MI
Summary
Dedicated basketball official with over five years of experience officiating NCAA, junior college, NAIA, Semi Pro, and intramural games, seeking to join the NBA Referee Development Program as a Referee Trainee. Proven leadership in managing high-pressure game environments and mentoring aspiring officials, with a strong foundation in operations, communication, and client relations to support Referee Operations initiatives.
Overview
9
9
years of professional experience
Work History
Basketball Official
Independant Contract
09.2016 - Current
- Officiate basketball games across multiple competitive levels—including NCAA Men’s Basketball (Divisions II & III), NAIA, NJCAA, TBL/BSL, and MHSAA—ensuring consistent, fair rule enforcement in high-pressure, fast-paced environments.
- Identified as a Prospect Official in the NBA’s Pipeline of Officials, demonstrating potential for professional officiating.
- Nominated to officiate the Intramural National Tournament, earning All-American Honors and recognition as one of the top collegiate intramural officials in the nation.
- Built strong professional relationships with hundreds of coaches, players, and administrators across multiple conferences, fostering trust, effective communication, and consistent game management.
Wellness Coordinator II
Transcend
08.2024 - Current
- Serve as the primary point of contact for prospective patients seeking hormone, peptide, and weight optimization therapies, guiding 80+ monthly enrollment journeys with empathy and professionalism.
- Conduct in-depth intake calls to document patient goals and health histories in CRM systems, ensuring seamless collaboration with clinical and sales teams.
- Maintain up-to-date knowledge of bio-identical hormones and regulatory changes, supporting personalized care plan development and achieving consult conversion targets.
- Recognized for exceptional communication and adaptability, fostering trust with clients and streamlining cross-functional handoffs in a fast-paced wellness environment.
Service Operations Analyst
Macomb Mechanical
05.2023 - 08.2024
- Coordinate 12 HVAC technicians, managing scheduling and operations for 50+ commercial Planned Maintenance Programs, contributing to $8M+ in service revenue.
- Designed an Excel-based tracking system for job costs, P&L, and contract renewals, streamlining operations and replacing outdated processes.
- Piloted a CRM/PMP software for 6 months, leading to its adoption and improving data management efficiency.
Student Coordinator
Michigan State Universtiy
08.2022 - 05.2023
- Led a team of 100+ student officials and staff, organizing events for 8,000+ participants across multiple sports, ensuring seamless operations and positive experiences.
- Developed and delivered high-quality training programs, resulting in 15+ students advancing to officiate high school basketball.
- Implemented consistent officiating standards, enhancing staff performance and participant satisfaction.
Budget Analyst
US Army
05.2022 - 08.2022
- Supported financial operations by generating daily status of funds reports and approving purchases in GFEBS (Army’s SAP equivalent).
- Created an Excel tool to reconcile discrepancies between GFEBS and CCAR data, enhancing account accuracy.
- Presented a Capstone project to the Program Executive Officer, demonstrating strong communication and analytical skills.
Education
Associate of Arts - Finance
Michigan State University
East Lansing, MI05.2023
Skills
- Basketball Officiating: NCAA and Pro rules, game management, and conflict resolution
- Leadership: Mentored and trained 100 student officials, fostering professional development
- Analytical Tools: Advanced proficiency in Excel for data tracking and reporting
- Communication: Built professional relationships with coaches, players, and administrators
Timeline
Wellness Coordinator II
Transcend
08.2024 - Current
Service Operations Analyst
Macomb Mechanical
05.2023 - 08.2024
Student Coordinator
Michigan State Universtiy
08.2022 - 05.2023
Budget Analyst
US Army
05.2022 - 08.2022
Basketball Official
Independant Contract
09.2016 - Current
Associate of Arts - Finance
Michigan State University