Jack OcampoPena
Saint Paul,MN
Summary
Sergeant and Tactical Data Systems Technician with active secret clearance offering 5 years of experience in the U.S Marine Corps. Proven experience in team leadership and staff training. Excels in critical thinking and communication, effectively resolving technical issues and enhancing operational integrity to support organizational goals.
Overview
5
5
years of professional experience
Work History
Tactical Data Systems Technician
U.S. Marine Corps
05.2021 - 04.2026
- Operated and maintained data management systems to ensure operational integrity and reliability.
- Troubleshot technical issues, reducing downtime of critical systems through efficient problem resolution.
- Conducted regular data backups, safeguarding against data loss and ensuring information availability.
- Developed training materials for new personnel, streamlining onboarding processes for system usage.
- Monitored system performance metrics, identifying areas for optimization and proactive maintenance actions.
- Provided technical support for end-users, resolving issues related to system functionality or accessibility.
- Worked closely with developers during system upgrades or integrations, ensuring proper testing procedures were followed prior implementation.
- Performed routine backups on all databases for disaster recovery purposes, ensuring minimal data loss during unexpected events.
- Established secure data storage protocols, safeguarding sensitive information from unauthorized access.
Education
High School Diploma -
Washington Technology Magnet School
Saint Paul, MNSkills
- Team leadership
- Decision-making
- Data quality assurance
- Network administration
- Data security
- Linux administration
- Network configuration
- Troubleshooting
- System installation
- Attention to detail
- Excellent communication
- Critical thinking
- Staff training and development
- Performance evaluations
- VMware vSphere administration
- Multilayer switching
- Routing protocols
- Network design
Accomplishments
- Documented and resolved telecommunication and data issues at an off-site location which led to functionality of 82 end-user devices to be restored on the site
- Supervised and trained 32 staff members on the proper procedures of equipment allowing for the continued maintenance and accountability of government equipment exceeding the value of $5M
- Achieved compartmentalization of sensitive data and equipment by introducing a program for documentation of said equipment
- Collaborated with a team of 7 DoD contractors in the integration of new equipment within a network allowing for more data to be received
- Advised Senior Directors on all technical matters concerning the electronic tactical data systems and ancillary equipment allowing for best practices to be put into place avoiding legal dilemmas
Languages
Spanish
English
Timeline
Tactical Data Systems Technician
U.S. Marine Corps
05.2021 - 04.2026
High School Diploma -
Washington Technology Magnet School