Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Jack O'Connor

Franklin,Massachusetts

Summary

Hardworking and reliable professional with diverse experience in customer service, cash handling, team collaboration, and youth supervision. Proven ability to operate efficiently in fast-paced retail and food service environments while maintaining accuracy and positive customer interactions. Strong communication, problem-solving, and leadership skills weredeveloped through roles as a cashier, camp counselor, and crew member. Recognized for adaptability, attention to detail, and a commitment to creating safe, organized, and engaging environments for both customers and coworkers

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Lamberts Market
Westwood, MA
10.2024 - Current
  • Answered customer inquiries in-store and over the phone regarding products, store operations, policies, and procedures.
  • Operated cash register efficiently and accurately; processed payments by cash, check, credit card, gift card, and debit.
  • Checked personal identifications during alcohol and tobacco sales and followed company security procedures for handling large sums of money.
  • Maintained clean and organized checkout areas,
  • Stocked shelves with merchandise and organized promotional displays to promote sales.
  • Conducted price checks and identified prices of goods and services at checkout.
  • Discounted purchases by scanning and redeeming coupons.
  • Trained and mentored new cashiers and team members in register operation, stock procedures, and customer service.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Boosted customer satisfaction by personalizing service and building productive relationships with employees.
  • Counted and balanced cashier drawers; kept cash drawer organized.
  • Performed other duties as assigned by management.

Summer Baseball Camp Counselor

Rbi Baseball Academy
Mansfield, Massachusetts
06.2024 - 08.2024
  • Assisted in the development of an end-of-season awards ceremony honoring top players from each team.
  • Led drills to reinforce fundamentals of baseball such as pitching, hitting and base running.
  • Provided feedback to coaches and parents about the progress of each camper.
  • Assisted with registration of campers prior to start of camp season.
  • Collaborated with coaching staff to plan activities designed to promote learning and fun.
  • Monitored safety of all participants during practice sessions and games.
  • Taught basic first aid techniques for minor injuries such as scrapes or sprains.
  • Mentored campers on sportsmanship, respect for others and other values.
  • Supervised recreational activities such as swimming, basketball and kickball when not playing baseball.
  • Managed inventory of supplies including bats, balls, gloves and uniforms.
  • Developed a positive rapport with all campers through encouragement and praise.
  • Instructed campers in proper throwing, batting and fielding techniques.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.

Crew Member

Jersey Mike's Subs
Franklin, Massachusetts
11.2023 - 03.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Restocked kitchen supplies including food products and utensils.
  • Made sandwiches for customers.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Checked expiration dates on all products before serving them to customers.
  • Resolved customer complaints in a professional manner.
  • Informed customers about daily specials in an engaging manner.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained an organized work area to ensure efficient operations.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Served food quickly for positive guest experiences.

Education

High School Diploma -

Xaverian Brothers High School
Westwood, MA
05-2025

Skills

  • Customer service
  • Cash handling
  • Sales promotion
  • Inventory management
  • Team building
  • Conflict resolution
  • Time management
  • Money handling
  • Customer assistance
  • Safety compliance
  • Effective communication
  • Safety protocols
  • Problem solving
  • Team collaboration
  • Team leadership
  • Empathy and patience
  • Positive role modeling
  • Child supervision
  • Multitasking and organization
  • Event planning
  • Patience and understanding
  • Safety awareness
  • Group leadership
  • Problem resolution
  • Outdoor skills
  • Life skills development
  • Creative and energetic
  • Flexibility and adaptability
  • Problem-solving
  • Active listening
  • Creative mindset
  • Decision-making
  • Youth mentorship
  • Activity planning
  • Positive engagement
  • Attention to detail
  • Enforcing rules
  • Child development
  • Behavior management
  • Public speaking
  • Child and adolescent mentoring
  • Parental communication
  • Camper supervision

Affiliations

  • Varsity Football
  • Freshman & JV Baseball
  • Open House tour guide for my Highschool
  • Campus Minustry Hawk to Hawk pier minister group leader
  • Business Club

Languages

English
Professional
Spanish
Limited

Accomplishments

  • First Honors all 4 years of high school.
  • Brother Ray Hoyt Award Recipient
  • Division 1 State Champion Football
  • Ryken Internship Student Experience
  • Chemistry Student of the Month

Certification

  • Drivers License

References

References available upon request.

Timeline

Cashier

Lamberts Market
10.2024 - Current

Summer Baseball Camp Counselor

Rbi Baseball Academy
06.2024 - 08.2024

Crew Member

Jersey Mike's Subs
11.2023 - 03.2024

High School Diploma -

Xaverian Brothers High School

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Jack O'Connor