JACK O’DONNELL
Kalamazoo,MI
Summary
Pre-Integrated Supply Chain Management student maintaining a 3.4 GPA at Western Michigan University. Skilled and experienced worker with a strong track record of success in customer service, installations, and leadership. Excellent work performance individually and collaboratively. Work well in a fast-paced environment while being flexible.
Overview
5
5
years of professional experience
Work History
Crew Leader
Shine Of Kalamazoo
05.2023 - Current
- Monitored team members to verify work quality and address concerns with customers.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Laborer and Installer
Armstrong Relocation
01.2019 - Current
- Recognized and reported potential project challenges and assisted with solutions
- Loaded, unloaded, and moved material to and from storage and production areas
- Installed and built furniture and electronics for corporations and residential customers.
Cashier and Monitor
Altitude Trampoline Park
12.2019 - 03.2020
- Answered questions about policies and addressed customer concerns
- Helped customers complete purchases, locate areas and join reward programs
- Monitored customers for their safety and enforced the rules
Education
BBA - Supply Chain Management
Western Michigan University
Kalamazoo 04.2025
High School Diploma -
Glenbard East High School
Lombard, IL05.2021
Skills
- Communication
- Leadership
- Time management
- Customer service
- Critical thinking
- Task Prioritization
Timeline
Crew Leader
Shine Of Kalamazoo
05.2023 - Current
Cashier and Monitor
Altitude Trampoline Park
12.2019 - 03.2020
Laborer and Installer
Armstrong Relocation
01.2019 - Current
BBA - Supply Chain Management
Western Michigan University
High School Diploma -
Glenbard East High School
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