Jack Orr
Peoria,IL
Summary
Accomplished Store Leader with a robust background at Kroger, excelling in team management and store operations. Expert in enhancing employee engagement and customer satisfaction through effective human resources practices. Proven track record in mentoring staff and implementing promotions planning, alongside foundational Spanish proficiency, ensuring operational excellence and safety.
Overview
9
9
years of professional experience
Work History
Store Leader
Kroger
Peoria, IL
09.2022 - Current
- Demonstrated significant expertise in developing and mentoring staff in all aspects of retail operations.
- Responsibilities include, but are not limited to, associate development, customer service, promoting safe and organized store conditions, and hiring.
- Implemented effective human resource practices for better customer satisfaction.
Assistant Store Leader
Kroger
Peoria, IL
10.2019 - 09.2022
- Displayed all qualities as a store leader while under the direction of a unit manager
Grocery Department Manager
Kroger
Bloomington, IL
08.2015 - 05.2019
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted weekly meetings with team members to discuss goals and objectives for the week ahead.
Education
Bachelor of Science - Integrated Marketing Communication
Illinois State University
Normal, IL05-2019
Skills
- Store operations
- Team management
- Promotions planning
- Employee engagement
- Store safety
- Sales floor oversight
- Human resources
- Foundational Spanish proficiency
Timeline
Store Leader
Kroger
09.2022 - Current
Assistant Store Leader
Kroger
10.2019 - 09.2022
Grocery Department Manager
Kroger
08.2015 - 05.2019
Bachelor of Science - Integrated Marketing Communication
Illinois State University