Jack Paton

After my time at Well & Good, I decided to take a shot at starting my own e-commerce brand and work for myself.

• Established and operated an ecommerce business specializing in the sale of canvas artwork.
• Implemented an automated system for efficient product generation and delivery (print on demand)
• Developed a proficiency in Photoshop and Illustrator for photo editing and commercial use.

I was the first employee at Well & Good Property Services and helped build it from scratch. It started out as an idea on a napkin and is currently a national cleaning/servicing company for short-term rentals.

I learned a ton about building foundational structure, scaling a service-based business, pivoting to create value, and client management/retention.

Day to day tasks:

• Pitched premium cleaning services to rental home owners (via phone and email) and served as the main point of contact after they signed on.
• Onboarded new clients daily, trained them on how to use our clean scheduling software, and worked to ensure customer retention via daily check-ins and scheduled phone calls.
• Increased individual account revenue by evaluating client needs and upselling additional services such as lawn care, pool maintenance, and gift baskets.
• Achieved exceptional revenue growth, increasing monthly revenue earnings from $7k to $180k in 2 years.

After moving home to Los Angeles I wanted to get a job that would get me started in the entertainment industry, which was my goal at the time.

Daily tasks:

• Orchestrated private security and travel services for high-profile clients.
• Created and maintained a bi-weekly security schedule for a team of 60 agents.
• Organized event security for luxury brand events, movie premieres, conventions, and concerts.
• Managed effective communication channels with publicists and client teams.