Jack Percy
Boulder,CO
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
4
4
years of professional experience
Work History
Operations Manager
Fiberwave Technologies
06.2022 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing plans with senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Handled areas connected to both sales/customer support such as IT support, order supplies, and special projects.
Lot Associate
Home Depot
03.2021 - 07.2021
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
Education
Bachelor's - Communications
University of Colorado At Boulder
Boulder, CO05.2026
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
Timeline
Operations Manager
Fiberwave Technologies
06.2022 - Current
Lot Associate
Home Depot
03.2021 - 07.2021
Bachelor's - Communications
University of Colorado At Boulder
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