Jack Peterson
Colorado Springs
Summary
Accomplished Human Resources Manager with expertise in overseeing large federal contracts. Currently serving in the Air Force Reserves, I bring a unique combination of military discipline and civilian HR knowledge. Recognized as an exceptional leader, my focus is on achieving organizational goals through fostering cooperation and collaboration among the workforce and customers. With a proven track record of success, dedicated to optimizing performance, enhancing employee engagement, and driving overall business success.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
25
25
years of professional experience
Work History
VP of HR & Strategic Staffing
Tlingit Haida Tribal Business Corporation
09.2021 - Current
- Collaborate with executive leadership to define the organization’s long-term mission and goals; identifies ways to support the mission through talent management
- Oversight of phase-ins including staffing, compliance, budget, and other areas as applicable
- Identify key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and market competitiveness based on these metrics
- Research, develop, and implement competitive compensation, benefits, performance appraisal, learning and development, and employee incentive programs
- Provide guidance and leadership to the human resource management team
- Assist with resolution of human resource, compensation, and benefits questions, concerns, and issues
- Ensure compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements
- Maintain knowledge of laws, regulations, and best practices in employment law, human resources, and talent management
- Draft and implement the organization’s staffing budget, and the budget for the human resource department
General Manager
KIRA Government Services LLC
01.2022 - Current
- Oversees daily business operations for KIRA Government Services, LLC
- Conducts business development activities to cultivate opportunities to expand revenue and growth
- Ensures compliance with applicable laws and regulations
- Full autonomy and authority for day-to-day business operations decisions, employee oversight, and customer relations
4X0 – Health Services Management/Senior Enlisted Leader
United Air Force Reserves
06.2016 - Current
- Performed as the Air Force Drug Reduction Program for Schriever and Buckley AFB
- Perform and direct patient management functions
- Coordinate release of information
- Prepare health record copies and abstracts
- Prepares, files, safeguards, transfers, and retires health records
- Maintains patient locator and suspense files
- Coordinates and prepares forms
- Identifies and processes Line of Duty (LOD) determinations
- Verifies patient eligibility
- Performs and manages resource management functions
- Assists in manpower surveys and developing manpower standards
- Identifies manpower standard exceptions and deviations
- Screens medical records to gather data for medical audits
- Monitors the Unit Manpower Document (UMD) to ensure requirements and funding are accurately reflected
- Monitors the Unit Personnel Management Roster (UMPR) to ensure correct assignment of personnel resources
- Identifies personnel staffing shortages and coordinates permanent or temporary assignment actions
- Collects, maintains, prepares, and analyzes Medical Expense and Performance Reporting Systems (MEPRS) data or comparable workload accounting system
- Performs and manages medical information technology functions and activities
- Requests and documents technical assistance
- Manages hardware and software activities
- Monitors information technology security programs
- Performs customer support activities
Director, Human Resources Operations
Vectrus Systems Corporation (formally ITT and Exelis)
01.2016 - 09.2021
- Maintain an effective level of business literacy about the business unit’s financial position, its midrange plans, its culture and its competition
- Responsible for aligning business objectives with employees and management in designated business area
- Assists Business Development in proposing competitive 'price to win' strategies associated with new business and critical recompete objectives
- Serves as technical reference to project personnel in assigned area of expertise
- Provides support to new business development proposals in writing and reviewing Plans
- Prepares and coordinates for approval Project Orders related to these areas
- Communicate needs proactively with our HR department and business management
- International human resource responsibilities including compliance with international laws and regulations
- Provide guidance and input on business area restructures, workforce planning and succession planning
- Manage and resolves complex employee relations issues
- Conducts effective, thorough, and objective investigations
- Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Field Operations HR Manager
Exelis (formally ITT)
07.2013 - 12.2015
- Provide day-to-day and strategic direction for Human Resource Operations and initiatives covering all Mission Systems programs located in the United States, Middle East, Asia, Central and South America and Europe
- Plan and develop HR initiatives and serve as a liaison between the headquarters office and field HR Managers
- Lead in the development and application of standardized HR policies, practices and processes within Employee Relations, Wage and Salary Administration, Training, Employee Benefits and Workers Compensation
- Oversee related HR administration matters across all specific programs and projects including compliance initiatives, contractual obligations, and company policies
- Plan and execute all HR aspects of program phase-in/outs and support new company business development initiatives
- Provide direction and guidance in preparing Statements of Work for multiple vendors for Pre-employment Medicals, Background Checks and Employment verifications and Applicant Tracking System
Global Recruiting Manager
ITT Exelis, Mission Systems
07.2012 - 07.2013
- Manage and provide training for a recruiting team of 20 employees
- Manage all recruiting efforts for Middle East and Stateside programs (~2800 hires per year)
- Develop innovative ways to recruit to put Exelis above the competition and provide cost savings
- Support the attainment of performance metrics by enforcing standards, team building and mentoring
- Maintain a companywide Employee Referral Program
- Developed incentive programs for the recruiting team
- Provide information, counseling, and support to all levels of management on employment and management issues, planning and staff development
- Manage recruiting efforts for all company phase-ins (new programs awarded)
- Manages the development of timely and effective recruiting plan, including advertising and special recruiting requirements
- Assist in managing Kenexa Brass Ring with functionality to streamline the recruiting process
- Oversee subcontractors that manage the company pre-employment physical, background, reference and credit checks
Senior Human Resources Manager
ITT Exelis, Mission Systems Kuwait
03.2011 - 07.2012
- Oversee all HR programs, to include housing, sponsorship, and full life cycle recruiting (both western and eastern workforces) for 5,500-employee-contractors
- Liaisons with multiple Host Nation Ministries to ensure all requirements are met for Host Nation laws
- Provide counseling and support to senior management on employment and management issues, planning and staff development
- Prepare daily, weekly and monthly reports required by both senior management and the United States Government
- Implemented a safe workplace program, ensuring safety is the highest priority
- Develop and standardized all HR policies, practices, and processes in employee relations, wage and salary administration, training, employee benefits, Worker's Compensation, and related HR administrative matters in compliance with contractual requirements and established company policies
- Ensure compliance with federal and local employment laws, HR requirements of the Sarbanes ' Oxley Act
- Manage both in and out processing to ensure that employees in-process and out-process both the company and local country properly
- Prepare Statements of Work and select the appropriate vendor to perform multiple requirements
Human Resources Manager
ITT Systems Corporation, Kuwait
01.2010 - 06.2010
- Administered HR programs for 2000-employee-contractors
- Investigated and resolved all Employee Relation cases
- Participated in program New Hire orientation for new employees arriving to the company
- Ensure compliance with federal and local employment laws, HR requirements of the Sarbanes ' Oxley Act
- Work with the Program and Middle East Recruiting staff to forecast requirements, implement strategies and track accurate staffing
- Coordinate and oversee random drug screening test
- Ensure all employee performance appraisals are accomplished in a timely manner
- Ensure all AS/400 transactions are complete up to date
- Ensure employee out-process from the company properly
- Coach and mentor program leadership on company policies
Functional Development Analyst
ITT Systems Division
05.2009 - 02.2010
- Continue development and refinement of the Program Manager Development framework
- Identify new talent to place in key leadership positions, proficiency assessments, develop gap closure plans, review update training materials
- Lead Program and Critical Skill set assessment support through review team participation, assessment guidance update/deployment, programmatic analysis, and continuous improvement application
- Utilizing VBLSS skills develop streamlined processes for data collection, storage, review and reporting relative to the development of assets noted above
- Facilitate the integration, implementation and adherence to standardized program management core practices in all programs in keeping with overall PM COE objectives
- Responsible for developing train-the-trainer training for ITTS programs
- Responsible for the set up and instruction of multiple leadership course including PM Orientation, PM Boot Camp, 201, 301, and 302
Personnel Services Manager
ITT Systems Division
05.2008 - 05.2009
- Head of Department for all Administrative, IT, Housing, Purchasing and Security sections on the Program
- Developed and implemented all department processes and procedures and documentation required for ISO registration
- Responsible for submission of all CDRL requirements relating to personnel
- Ensure compliance with Host Nation residency regulations and policies Partnered with the Host Nation Sponsor to facilitate document transfers on behalf of all employees
- Ensured all employees maintained base access badges and CAC’s
- Responsible for petty cash transactions, timesheets for over 700 employees and submission to finance
- Work with the Program and Middle East Recruiting staff to forecast requirements, implement strategies and track accurate staffing
- Responsible for the program new hire orientation program
- Responsible for the CAP/CAS for purchases under the micro-threshold of $2,500
- Ensure internal security of assigned facilities and government property / material
Recruiting Supervisor/Recruiter
ITT Systems
11.2005 - 05.2008
- Successfully led all recruiting efforts for ITTS maintenance and supply contracts in the Middle East
- Effectively led six (6) recruiters located in Colorado Springs and the Middle East
- Full employment support to Middle East Projects with objective of filling their critical vacancies as soon as possible
- Key team member responsible for ITTS established pre-employment physical process
- Conduct pre-employment interviews with candidates, schedules follow-up interviews/appointments, arrange interview schedule/itinerary, including travel when applicable
- Sourced resumes and addressed other employment inquiries in order to match applicant's skill sets and experience against known vacancies and requirements
- Assisted in the successful phase in of new programs
- Used Kenexa Recruiter to source and recruit on a daily basis
- Work in Colorado Springs as a recruiter for Maintenance and Supply project in Kuwait and Iraq
- Maintained an average day to hire of 47 days versus the Companies average day to hire of 110
- Review resumes and interview personnel for over 35 different positions at one time
- Attend job fairs and ACAP (Army Civilian Assistance Program) to meet and interview qualified personal
- Had several successful job fairs in Killeen, TX hiring over 400 people
- Use several internet-based sites to recruit personnel
- Use several Excel spreadsheets to keep track of candidates in the hire process
Sales Associate
Goodyear
06.2005 - 11.2005
- Utilization of corporate assets to attain monthly and annual sales goals through product sales as well service sales
- Customer service, supply management, warehouse functions, merchandise inventory, loss control, cost avoidance and financial management regarding supplier invoices paid on time
- Provide supervision to shop mechanics to ensure on-time delivery, quality products and service and customer satisfaction
- Knowledge of store merchandise
- Provides quality maintenance information
- Strong communication skills with both the customer and the staff
Retention Officer/Recruiter
United States Army
08.2000 - 06.2005
- Top new recruiter out of 256 recruiters during my first year on recruiting duty
- Maintained top recruiter in my company for the last two years
- Successfully led the Thousand Oaks recruiting office, making mission every month
- Responsible for 6 High Schools in order to meet recruiting requirements
- Responsible for a minimum of 10 soldiers at any one time
- Achieved Gold Recruiting badge with three (3) Sapphire stars in Two (2) years which normally takes five (5) years
- Achieved Recruiting Ring in three (3) years which normally takes 8 years
- Successfully achieved top Recruiting Station for 2004 out of 53 recruiting stations
- Drove over 75,000 accident-free miles in Los Angeles in the three and a half (3 1/2) years
- Active member of the Chamber of Commerce and work well with the community
Education
Bachelor’s Degree - Business Administration with a concentration in Human Resources
American Military University
01.2007
Master’s - Business Administration with a concentration in Project Management
Columbia Southern University
01.2011
Skills
- Leadership and team building
- HR policies development
- Multicultural sensitivity
- People management
- HR policies and procedures
- LinkedIn recruiting
- Budget planning
- Problem-solving skills
Training
- Senior Internship Program, 80 Hours
- Green Belt Training/Certification, 24 Hours
- Leadership 101 and 102, 6 hours
- Computer-Based Training Instruction, 53 Hours, Recruiting and Retention School
- Army Recruiting Course, 280 Hours, Recruiting and Retention School
- Primary Leadership Development Course, 160 Hours
Timeline
General Manager
KIRA Government Services LLC
01.2022 - Current
VP of HR & Strategic Staffing
Tlingit Haida Tribal Business Corporation
09.2021 - Current
4X0 – Health Services Management/Senior Enlisted Leader
United Air Force Reserves
06.2016 - Current
Director, Human Resources Operations
Vectrus Systems Corporation (formally ITT and Exelis)
01.2016 - 09.2021
Field Operations HR Manager
Exelis (formally ITT)
07.2013 - 12.2015
Global Recruiting Manager
ITT Exelis, Mission Systems
07.2012 - 07.2013
Senior Human Resources Manager
ITT Exelis, Mission Systems Kuwait
03.2011 - 07.2012
Human Resources Manager
ITT Systems Corporation, Kuwait
01.2010 - 06.2010
Functional Development Analyst
ITT Systems Division
05.2009 - 02.2010
Personnel Services Manager
ITT Systems Division
05.2008 - 05.2009
Recruiting Supervisor/Recruiter
ITT Systems
11.2005 - 05.2008
Sales Associate
Goodyear
06.2005 - 11.2005
Retention Officer/Recruiter
United States Army
08.2000 - 06.2005
Master’s - Business Administration with a concentration in Project Management
Columbia Southern University
Bachelor’s Degree - Business Administration with a concentration in Human Resources
American Military University
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