Jack Pietch
Bay Village
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
4
4
years of professional experience
Work History
Shift Manager
Beardens Steakburgers
07.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Manager in Training
Deweys Pizza
01.2021 - 08.2023
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Gained knowledge of company policies, protocols and processes.
Education
Cuyahoga Community College
Cleveland, OHHigh School Diploma -
St Edward High School
Lakewood, OH05-2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Advanced Communication
- Developing and maintaining a positive work environment
- Staff motivation
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
Timeline
Shift Manager
Beardens Steakburgers
07.2022 - Current
Manager in Training
Deweys Pizza
01.2021 - 08.2023
Cuyahoga Community College
High School Diploma -
St Edward High School
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