Jack Potokar
Brecksville,Ohio
Summary
Committed and hardworking Cashier/Host with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Dishwasher
Courtyard Cafe
02.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Cashier/Host
Papa Gryos
11.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/Host
Papa Gyros
02.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Business
Kent State University
Kent, OH05.2028
No Degree - Business
Cuyahoga Community College
Cleveland, OH05.2024
High School Diploma -
Brecksville-Broadview Heights High School
Broadview Heights, OH05.2021
Skills
- Customer Service
- Cash Register Operation
- Product Restocking
- Order Taking
- Telephone Etiquette
- Reliability and Punctuality
- Professionalism and Courtesy
- Cooperative Attitude
- Customer Relations
- POS System Operations
- Customer Assistance
Timeline
Dishwasher
Courtyard Cafe
02.2024 - Current
Cashier/Host
Papa Gryos
11.2022 - 03.2023
Cashier/Host
Papa Gyros
02.2020 - 05.2021
Bachelor of Arts - Business
Kent State University
No Degree - Business
Cuyahoga Community College
High School Diploma -
Brecksville-Broadview Heights High School
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