Jack Randolph
LOUDON
Summary
25 years experience with Brinks, armed security guard, 1 year with Walden, unarmed. 1989-1994 worked as reserve road deputy with the Loudon County Sheriff's Department.
Overview
29
29
years of professional experience
Work History
Stocking
Walmart
06.2021 - Current
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
- Oversaw picking, stocking and receiving procedures.
- Managed purchasing, stocking and organizing inventory.
- Applied personal discipline to accomplish stocking assignments.
- Oversaw efficient inventory stocking and supply rotation.
Security Guard
Walden
06.2020 - 06.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
Guard/Driver/Trainer
BRINKS INC
10.1995 - 06.2020
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Promoted workplace safety through regular inspections of facilities for hazards or potential issues requiring attention or repair.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Enhanced team communication through regular briefings, sharing pertinent information about potential risks or safety concerns.
- Assisted in training new guards on company procedures, site-specific protocols, and effective security practices.
- Served as a reliable point of contact for clients needing assistance or information about the property''s security measures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Managed access to restricted areas using key cards or codes to ensure only authorized individuals entered secure spaces.
- Contributed to a safe environment for employees and customers with diligent surveillance in retail settings.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Maintained accurate records of visitors, deliveries, and other activities for easy reference in case of security breaches or investigations.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reduced risks of theft or vandalism by implementing access control procedures at entrances and exits of secured locations.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
High School Diploma -
Loudon High School
Loudon, TN06.1984
Skills
- Report Writing
- Incident Reporting
- General security
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Surveillance
- Emergency Response
- Patrol operations
- Threat Management
- Theft prevention training
Languages
Romanian
Limited Working
Timeline
Stocking
Walmart
06.2021 - Current
Security Guard
Walden
06.2020 - 06.2021
Guard/Driver/Trainer
BRINKS INC
10.1995 - 06.2020
High School Diploma -
Loudon High School