Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jack Ray

Erin,TN

Summary

Dynamic Sales Associate with a proven track record at Dollar General, excelling in relationship building and upselling. Demonstrated expertise in cash handling and inventory control, consistently enhancing customer satisfaction and loyalty. Recognized for maintaining a positive environment and effectively managing high-stress situations, contributing to a thriving retail atmosphere.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General
07.2025 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Deli Worker

Piggly Wiggly Grocery Store
09.2023 - 01.2025
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Backed up servers by setting up trays and completing some food deliveries.

Dishwasher

Mazatlangrillrestaurant
08.2020 - 03.2023
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Followed supervisor instructions to complete tasks on time.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Monitored dishwashing machines for proper functioning.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Increased machine efficiency by scraping and pre-washing dishes.

Education

High School Diploma -

Houston County High School
Erin, TN
05-2022

Skills

  • Retail loss prevention

  • Promotional support

  • Upselling

  • Product sales

  • Excellent communication skills

  • Excellent people skills

  • Fraud detection

  • Policy and procedure adherence

  • Inventory control

  • Service oriented

  • Stocking and receiving

  • Relationship building

  • Flexible schedule

  • Cash handling

Certification

Osha 10 Certification

Timeline

Sales Associate

Dollar General
07.2025 - Current

Deli Worker

Piggly Wiggly Grocery Store
09.2023 - 01.2025

Dishwasher

Mazatlangrillrestaurant
08.2020 - 03.2023

High School Diploma -

Houston County High School

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