Developed skills in risk assessment and financial analysis within fast-paced financial environment. Proficient at evaluating complex data and making informed decisions. Seeking to transition into new field where these analytical and decision-making skills can be applied to drive success.
Overview
2
2
years of professional experience
Work History
Senior Underwriter
United Wholesale Mortgage
06.2024 - Current
Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
Mentored new underwriters in Conventional and Veterans Affairs products, fostering their professional growth and enhancing team performance.
Evaluate borrower financials (credit, income, assets, liabilities) to assess risk and determine loan eligibility. Deliver fast, accurate loan decisions while maintaining compliance with regulatory standards and internal SLAs.
Recognized among 500+ underwriters for outstanding production performance for the months of May and June 2025; ranked in the top 5% and received the 'GOAT Underwriter' award for exceptional underwriting quality and efficiency.
Recognized for outstanding client service and communication in June 2025. Receiving a 'Star Service' award for consistently delivering high-quality support to brokers and internal team members. Maintained a perfect call answer rate and responded to all client requests in under 20 minutes on average throughout the month.
Funding Specialist Intern
Premium Merchant Funding
05.2023 - 08.2023
Conducted research and developed reports leading to 100 local leads which generated $7,500 in sales.
Prospected potential customers by cold calling 500 businesses per day which ultimately led to converting roughly 10% into potential clients.
Funded close to $80,000 in one month, contributing to an office goal of $1M.
Developed and maintained relationships with clients through effective communication on the phone and in office.
Assisted in the development of marketing strategies and campaigns.
Assisted clients in evaluating eligibility for various financial products, including lines of credit, SBA loans, and rate-and-term loans; guided applicants through prequalification processes and explained funding options to support informed decisions.
Service Desk Representative
Michigan Athletic Club
02.2023 - 03.2024
Engaged in user support interactions via telephone, chat and email platforms.
Diagnosed and resolved user system functionality issues to enable completion of desired operations.
Addressed user customer service concerns and decided when to escalate problems to specialist team members.
Provided front-line customer service by assisting members with check-ins, scheduling, and account inquiries. Performed cashier duties including balancing receipts at the end of shift.
Demonstrated strong commitment and time management by consistently reporting to work before classes during the academic year, maintaining a perfect attendance record.