Jack Roberts
Charlottesville,VA
Summary
Dynamic and adaptable professional with a proven track record at Wintergreen Resort, excelling in road maintenance and ski instruction. Demonstrated expertise in hand-tool proficiency and group management, leading to enhanced safety measures and elevated client satisfaction. Achieved operational efficiency improvements and customer service excellence through innovative planning and effective problem-solving strategies. Career goals include further developing skills in outdoor operations and enhancing guest experiences.
Overview
1
1
year of professional experience
Work History
Road Maintenance Worker
Wintergreen Property Owners Association
Roseland, VA
06.2024 - Current
- Performed manual labor tasks including shoveling dirt and debris from roadsides.
- Cleaned ditches by removing sediment and debris from drainage systems.
- Repaired roadway signs, fences and other structures.
- Removed vegetation growing along the roadside using hand tools or powered equipment.
- Operated a variety of tools and equipment related to road maintenance, such as trimmers, power saws, and mowers.
- Communicated effectively with supervisors regarding progress of projects and completion of assignments.
- Followed all safety protocols while working on the job site.
- Collaborated with co-workers to ensure efficient completion of tasks.
Ski Instructor
Wintergreen Resort
Nellysford, VA
12.2023 - 03.2024
- Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
- Evaluated student performance and provided constructive feedback to enhance their skiing abilities.
- Developed lesson plans that included drills and activities tailored to each student's individual needs.
- Demonstrated advanced skiing techniques by performing them before the class.
- Monitored student progress throughout the day and provided additional instruction as needed.
- Created a positive learning environment through enthusiasm, patience, and motivation.
- Actively participated in team meetings to discuss best practices for teaching ski lessons.
- Ensured compliance with resort policies regarding safety regulations while on the slopes.
- Identified potential hazards on the slopes while providing guidance on how to avoid them.
- Adhered to all applicable laws concerning minors participating in ski programs.
- Regularly inspected equipment used during lessons for any signs of damage or wear.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Educated guests about local mountain conditions including weather forecasts and trail closures.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Handled student situations using logic and mediation skills.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Implemented risk management strategies to minimize accidents and injuries during lessons.
- Participated in professional development opportunities to improve teaching skills and stay current with industry trends.
- Maintained up-to-date knowledge of skiing techniques, equipment, and teaching methodologies.
- Promoted the ski school's programs and services through participation in resort events and activities.
- Coordinated with ski patrol and resort staff to maintain a safe learning environment.
Education
High School Diploma -
Piedmont Virginia Community College
Charlottesville, VASkills
- Hand-tool proficiency
- Sign installation
- Landscaping maintenance
- Multitasking Abilities
- Verbal and written communication
- Construction safety
- Professionalism
- Safe equipment handling
- Safe machinery operation
- Equipment maintenance
- Maintenance Scheduling
- Adaptability
- Physical strength and stamina
- Group and individual instruction
- Equipment operations
- Group management
- Progress monitoring
- Weather tracking
- Client evaluation
- Guest services
- Customer service
- Reliability
- Performance review
- Practice planning and management
- Time management abilities
- Problem-solving abilities
- Coaching experience
- Physical Education
- Physical and endurance training
Timeline
Road Maintenance Worker
Wintergreen Property Owners Association
06.2024 - Current
Ski Instructor
Wintergreen Resort
12.2023 - 03.2024
High School Diploma -
Piedmont Virginia Community College