Jack Robinson
Salt Lake City
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Owner
Urban Farmer
10.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Operations Manager/General Restaurant Manager
Loves Travel Stop
07.2019 - 11.2022
- Oversight of store assistance managers, scheduling, inventory and accounting
- Responsible for interviewing and hiring of all new employees.
Rural Carrier
United States Postal Service
08.2017 - 11.2019
- Communication with my customers and answer their questions
- Extremely clean and organized to maintain a working order for my route.
Owner
Farmers Insurance Agency
12.2014 - 12.2016
- Exceeded expectations with sales of policies
- Recognized by company for exceptional positive attitude and willing to learn.
Corporate Trainer
SkyWest Airlines
03.2012 - 12.2014
- Facilitated training curriculum including company software programs, complaint resolutions and customer service
- Developed training curriculum and manuals relative to each training.
Auditor
SkyWest Airlines
09.2010 - 03.2012
- Assessed and evaluated performance and compliance of national air carriers with strict adherence to federal regulations and policies
- Provided feedback and coaching to air carrier management based on audit finding.
Education
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
Twin Falls, ID05.2018
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Licensesandeducation
- Real Estate License, Idaho
- Insurance Licenses, Idaho, Utah, Life, Health, Property and Casualty
- College of Southern Idaho, Liberal Arts,
Timeline
Owner
Urban Farmer
10.2022 - Current
Operations Manager/General Restaurant Manager
Loves Travel Stop
07.2019 - 11.2022
Rural Carrier
United States Postal Service
08.2017 - 11.2019
Owner
Farmers Insurance Agency
12.2014 - 12.2016
Corporate Trainer
SkyWest Airlines
03.2012 - 12.2014
Auditor
SkyWest Airlines
09.2010 - 03.2012
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
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