- Web Development and Design
- DIY and Home Improvement
- I like working with my hands and fixing things
- Learning new techniques and expanding my skills
- Designing and Printing 3D Models
- Crafting and DIY Projects
- Swimming
Jack Ross
Katy,TX
Summary
I have a strong background in customer service and swimming instruction. I'm known for adaptability and effective communication, ensuring exceptional experiences for clients and students. I've got versatile skills in project management, problem-solving, and collaboration. I try to bring fresh perspective and strong commitment to quality and success. I am adaptable and show a proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Master Swim Instructor
Aqua Tots
1542 W Grand Pkwy S, Katy, TX 77494
10.2021 - 11.2024
- Instructed diverse groups in swimming techniques and safety protocols.
- Developed individualized lesson plans to meet varying skill levels and goals.
- Monitored student progress and provided constructive feedback for improvement.
- Ensured pool safety by enforcing rules and maintaining a clean environment.
- Trained new instructors on teaching methodologies and safety practices.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Adapted teaching techniques to different learning styles.
Shift Leader
Jamba Juice
23501 Cinco Ranch Blvd, Katy, TX 77494
07.2019 - 08.2021
- Oversaw daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on preparation and customer interaction techniques.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Enhanced employee performance through regular feedback and development initiatives.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Education
High School Diploma -
Cinco Ranch High School
23440 Cinco Ranch Blvd, Katy, TX 7749405-2019
Skills
- Customer service
- Patience and empathy
- Creative thinking
- Adaptability and dependability
- Continuous learning attitude
- Reliable and responsible
- Cooperative
- Time management
- Equipment management
- Professionalism and punctuality
Interests
Timeline
Master Swim Instructor
Aqua Tots
10.2021 - 11.2024
Shift Leader
Jamba Juice
07.2019 - 08.2021
High School Diploma -
Cinco Ranch High School