Summary
Overview
Work History
Skills
References
Timeline
Generic

Jack Rowe

Portland,OR

Summary

Experienced and results-oriented general manager with a proven track record of leading high-performing teams in fast-paced, high-volume environments. Expertise in budgeting, cost control, staff training, and workflow optimization. Adept at managing operations efficiently while consistently exceeding performance goals and enhancing customer satisfaction.

Overview

15
15
years of professional experience

Work History

IHOP
Portland, OR
09.2023 - 11.2024

Lead daily operations of a high-traffic IHOP location, overseeing a team of 20 employees.

Drive revenue growth by implementing effective marketing strategies, and optimizing customer service.

Manage budgets and analyze financial performance to ensure profitability.

Train and mentor staff to uphold corporate standards, and improve team productivity.

Coordinate with suppliers to maintain inventory levels, and reduce waste.

General Manager

Travel Centers of America- Popeyes
Aurora, OR
01.2017 - 09.2023

Manage daily operations and oversee a team of 13 employees in a fast-paced restaurant environment.

Develop and manage budgets, ensuring cost control, and profitability.

Forecast business needs and optimize workflows for maximum efficiency.

Implement staff training programs to improve productivity and service quality.

General Manager

Taco Bell
Salt Lake City, OR
10.2014 - 01.2017

Led a team of 15 employees to meet and exceed operational goals.

Oversaw inventory management, ensuring adequate stock levels, and reducing waste.

Managed scheduling and payroll, aligning workforce planning with business demands.

Recruited and onboarded new staff, fostering a positive work environment.

Sous Chef

Garden Restaurant
Salt Lake City, UT
02.2010 - 08.2014

Prepared meals according to restaurant standards, maintaining high quality, and consistency.

Managed kitchen inventory, ensuring efficient stock levels, and minimal food waste.

Supervised closing procedures, ensuring cleanliness, and compliance with health standards.

Enforced sanitation and food safety protocols to maintain a clean and safe kitchen environment.

Skills

  • Employee scheduling
  • Budget administration
  • Top talent recruiting, hiring, and retention
  • Labor cost controls
  • Financial document control
  • Team leadership
  • Staff training
  • Supervision and training

References

References available upon request.

Timeline

IHOP
09.2023 - 11.2024

General Manager

Travel Centers of America- Popeyes
01.2017 - 09.2023

General Manager

Taco Bell
10.2014 - 01.2017

Sous Chef

Garden Restaurant
02.2010 - 08.2014
Jack Rowe