Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Ryan

South Lake Tahoe,CA

Summary

Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Dock Hand

Ski Run Boat Company
06.2021 - Current
  • Provided excellent customer service to boat owners and renters, addressing concerns and resolving issues quickly.
  • Enhanced safety standards through ongoing maintenance of equipment and adherence to regulations.
  • Supported dock management in implementing procedures for improved workflow and staff performance.

Server

Santa Barbara Polo
03.2017 - 06.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained consistent relationships with returning guests to ensure the best experience at the polo fields.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Science - Pharmaceutical Sciences

University of California - Santa Barbara
Santa Barbara, CA
06.2020

Skills

  • Guest Engagement
  • Customer Service
  • Food Sales and Promotion
  • Problem Solving
  • Menu Memorization
  • Time Management

Timeline

Dock Hand

Ski Run Boat Company
06.2021 - Current

Server

Santa Barbara Polo
03.2017 - 06.2020

Bachelor of Science - Pharmaceutical Sciences

University of California - Santa Barbara

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Jack Ryan