Jack Simon

Greeting and checking in clients, maintaining a clean environment, answering phone calls in a professional, friendly manner, schedule and confirm appointments

Scheduling reservations over the phone and in person, answering customer questions and resolving issues in a professional manner, seating parties, restocking necessities for the restaurant, enhanced customer experience through professionalism and a friendly attitude

Worked with children of varied age groups and skill levels, assisted large groups of children in activities, supported children through social issues, acted as a positive role model

Maintained a clean and organized workspace, promoted a welcoming and friendly environment to customers, handled high stress situations with customer issues, maintained necessary upkeep of inventory, resolved customer complaints in a profesional manner

Contributed to a positive club atmosphere, assisted players through recommendations, boosted play confidence during difficult rounds