Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Skok

Westlake

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

8
8
years of professional experience

Work History

Account Representative

Cole Burton Contractors
04.2023 - Current

Maintained detailed records of all client communications.

Responded quickly to customer inquiries via phone or email.

Generated new business through cold-calling prospective clients.

Actively participated in weekly team meetings to discuss progress on projects.

Provided excellent customer service to ensure client satisfaction.

Conducted sales presentations to potential customers.

Assisted in developing strategies for increasing customer loyalty.

Prepared reports detailing customer activities and progress towards goals.

Implemented process improvements resulting in increased efficiency.

Collaborated with sales and marketing teams to develop strategies for account growth.

Utilized consultative approach to gain trust and confidence of customers.

Barback

Forward Day + Night Club
05.2021 - 08.2022
  • Maintained spotless, well-stocked bar organized and ready for customer demands
  • Maintained detailed inventory of bar supplies and stocked work areas
  • Cleaned up spills and brought replacement items to tables
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs
  • Stayed up-to-date on large selection of local beers and specials to aid in customer inquiries
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions
  • Sliced and pitted fruit used to garnish drinks
  • Built excellent relationships with guests to achieve repeat business
  • Restocked beer and liquor regularly and after special events
  • Reorganized bar stations to streamline service flow
  • Bussed tables and bar areas, reset table supplies and sanitized surfaces
  • Collaborated with servers, barbacks and hostess to deliver seamless guest experience.

Warehouse Worker

Standby Screw Machine Products
05.2020 - 08.2020
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Established and maintained good relations with customers, vendors and transport companies
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety
  • Used pallet jacks to move items to and from warehouse locations
  • Received deliveries, scanned packages and updated orders in internal database
  • Recognized defective material and reported issues to management
  • Examined packages and goods for damage and notified vendors of replacement needs
  • Moved large and bulky items manually or with pallet jacks or forklifts
  • Monitored product inventory levels to support completion of order requests and audits
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise
  • Disposed of debris and hazardous materials properly to avoid contamination
  • Compiled, sorted and filed records of product orders, business transactions and other activities
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.

Construction Worker

Aurora One Construction
05.2017 - 08.2019
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion
  • Operated overhead lifts to move heavy and bulky work materials
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities
  • Used laser measuring tools to calculate lengths, widths and heights
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.

Warehouse Worker

Providian Medical
05.2016 - 08.2016
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety
  • Used pallet jacks to move items to and from warehouse locations
  • Received deliveries, scanned packages and updated orders in internal database
  • Examined packages and goods for damage and notified vendors of replacement needs
  • Relayed orders to packing and shipping staff
  • Operated forklifts to fill or empty overhead spaces
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Lifted materials of varied weights on regular basis.

Education

BBA - Business Administration

University of Cincinnati
Cincinnati, OH
04.2024

High School Diploma -

Saint Ignatius High School
Cleveland
05.2019

Skills

  • Sales proficiency
  • Goal Setting
  • Problem-Solving
  • Time Management
  • Effective Communication
  • Attention to Detail
  • Continuous Improvement
  • Active Listening
  • Self Motivation
  • Interpersonal Skills
  • Relationship Building
  • Sales Techniques
  • Adaptability
  • Account Management

Timeline

Account Representative

Cole Burton Contractors
04.2023 - Current

Barback

Forward Day + Night Club
05.2021 - 08.2022

Warehouse Worker

Standby Screw Machine Products
05.2020 - 08.2020

Construction Worker

Aurora One Construction
05.2017 - 08.2019

Warehouse Worker

Providian Medical
05.2016 - 08.2016

BBA - Business Administration

University of Cincinnati

High School Diploma -

Saint Ignatius High School
Jack Skok