Jack Smith
Executive Protection
San Francisco,CA
Summary
Organized executive protection agent and leader with over 9 years of operating within the executive protection field. Strengths include building positive rapport, inspiring trust and guiding teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
Executive Protection Field Operations Leader
Crisis24
02.2024 - Current
- Directly support multiple executive protection teams in both domestic and international travel. Supporting in a working capacity as well as in a mentorship and leading capacity.
- Streamlined operations by identifying inefficiencies and implementing process improvements and training developments
- Enhanced multiple team's productivity with effective communication, collaboration, and training initiatives
- Assessed performance gaps within teams by conducting regular evaluations to identify areas requiring additional training or coaching interventions
Executive Protection Program Manager
Crisis24
05.2023 - 11.2023
- Addressed and resolved technical and operational concerns by working with team members and directors to facilitate effective work flows for all members within the program
- Met with multiple teams on regular basis to assess progress and make adjustments to ensure quality of service exceeded the standard
- Coached team members on productivity strategies to accomplish challenging goals
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Participated in pilot tests and revised programs based on feedback and results
- Collaborated with company and client leadership to set priorities based on clients needs & preferences, resource capacity, and risk exposure
- Designed and developed programs and projects for dissemination to personnel
- Managed multiple strategic projects with numerous sub-projects or workstreams
Executive Protection Team Leader
Crisis24
12.2021 - 05.2023
- Operated as team leader in charge of an executive protection detail in support of both domestic and international travel to support client needs, providing 24 hour protection to include secure transportation, advance's, in close coverage, residential coverage, as well as surveillance detection
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Assisted in recruitment of new team members, hiring highest qualified agents to build a team of top performers
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to efficient service
- Established open and professional relationships with team members to achieve quick resolutions for various issues
Executive Protection Agent
Gavin De Becker & Associates/Crisis24
08.2019 - 12.2021
- Operated as an agent within an executive protection detail in support of both domestic and international travel to support client needs, providing 24 hour protection to include secure transportation, advance's, in close coverage, residential coverage, as well as surveillance detection
- Provided body coverage for numerous high level executive meetings and executive travel
- Primary driver on numerous occasions with no harm, accidents, or injuries to any personnel
- Driving environments include heavy urban environments, rural areas, to also include domestic and internationally
- Operated as lead advance agent for both domestic and international travel operations resulting in heightened knowledge and readiness for entire detail and executive team prior to arrival
- Monitored surveillance cameras and alarm systems to detect suspicious activity
Protective Service Agent To Commander UNC/CFC/USFK
US Army
01.2018 - 06.2019
- Performed as shift lead in charge of maneuver and readiness to 8 personal security agents to multiple events resulting in mission success, as well as a professional and effective view of the organization
- Provided close in security for high level events and meetings successfully, with no issues
- Chase drove on numerous occasions with no harm, accidents, or injuries to any personnel within convoy
- Driving environments include heavy urban environments as well as rural areas
- Advance agent to numerous locations, to include De-militarized Zone (DMZ) of Korea to provide vital information to ensure mission success
- Maintained “secret” security clearance from 2014-2019
Team Leader, PSD Specialist
US Army
06.2016 - 01.2018
- Supervised numerous visitations of foreign dignitaries and ambassadors resulting in commendation and positive perspective of organization
- Demonstrated competence and knowledge as armored vehicle commander qualifying 8 personnel with top scores, creating overall increase in readiness and efficiency for the whole company
- While in charge of 8 soldiers as team leader, team achieved and maintained “expert” level marksmanship with all weapon systems
- (M4 rifle, M240b machine gun, 9mm pistol, 320 grenade launcher)
- Provided security acting as quick response force, team leader to 40 “Right to Flight” operations within the DMZ to ensure readiness for support of rotary winged aircrafts within De-militarized zone
Education
Diploma -
Old Rochester Regional High School
Mattapoisett, MA 09.2010 - 2014.05
Skills
Attention to Detail
Communication
Decision Making
Team work and collaboration
Certification
Gavin De Becker & Associates Special Field Services
Timeline
Executive Protection Field Operations Leader
Crisis24
02.2024 - Current
Executive Protection Program Manager
Crisis24
05.2023 - 11.2023
Executive Protection Team Leader
Crisis24
12.2021 - 05.2023
Gavin De Becker & Associates Special Field Services
05-2020
Executive Protection Agent
Gavin De Becker & Associates/Crisis24
08.2019 - 12.2021
Gavin De Becker & Associates Executive Protection Academy
08-2019
BSIS Guard Card
08-2019
Army Protective Services Training
05-2018
Protective Service Agent To Commander UNC/CFC/USFK
US Army
01.2018 - 06.2019
Team Leader, PSD Specialist
US Army
06.2016 - 01.2018
Military Police Basic Course
07-2014
Diploma -
Old Rochester Regional High School
09.2010 - 2014.05
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