Jack Southern
GRANBURY,TX
Summary
Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
K9 Security Officer
JSBS Global LLC
Granbury, TX
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
School Bus Driver
Granbury Independent School District
Granbury, Texas
02.2018 - Current
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Drove bus along assigned route, picking up students.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
- Created and enforced bus rules and kept expectations posted.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Recorded bus route and made notes for substitute drivers.
- Monitored bus heating, lighting and ventilation systems.
Pizza Delivery Driver
Domino's Pizza
Granbury, TX
10.2017 - 02.2018
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Developed and maintained professional relations between customer, store personnel and company.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Coordinated work of team of drivers delivering across local area.
Juvenile Detention Officer
Rite Of Passage
Granbury, TX
08.2016 - 10.2017
- Observed and recorded mental and physical health of each juvenile offender.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
- Supervised 40 inmates during mealtime and recreational time.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints and searches.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Arranged for medical and dental care of inmates.
Fleet Manager
Southern Concepts
Granbury, TX
01.2008 - 04.2016
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Documented equipment transfers and sales details for accurate record keeping.
- Maintained accurate driver information for delivery scheduling.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Proactively identified and solved complex problems that impacted management and business direction.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
- Executed design concept and build requirements for several vehicles to align with job requirements.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH12.2023
Bachelor of Science - Criminal Justice
Abilene Christian University
Abilene, TX12.2023
Automotive Technology
Lincoln College of Technology - Grand Prairie
Grand Prairie, TX11.2008
High School Diploma -
Granbury High School
Granbury, TX05.2007
Skills
- Critical Thinking
- Canine Handling
- Crime Prevention
- Emergency First Aid
- Dog Behavior
- Court Appearances
- Inmate Restraint
- Vehicle Searches
- Canine CPR
- Animal Evaluation
- Physical Restraint
- Basic Animal Care
- Daily Logs
- Wound Care
- Medication Regimens
- Veterinary Care
- Security Checks
- Drug Interdiction
- Animal Welfare
- Perimeter Patrol
- Microsoft PowerPoint
- Public Safety
- Safe Driving
- Surveillance Operations
- Post-Trip Inspections
- Vehicle Transport
- Security Procedures
- Undercover Operations
- Safety Rules
- Microsoft Excel
- Medical Emergency Response
- Accident Reports
- Microsoft Word
Affiliations
Drug Beats
SFFMA
Kiwanis Club
Certification
- Patrol Dog Handler, Drug Beats- June 2022-June2023
- Narcotics Detection Handler, Drug Beats- June 2022-June 2023
Timeline
K9 Security Officer
JSBS Global LLC
05.2021 - Current
School Bus Driver
Granbury Independent School District
02.2018 - Current
Pizza Delivery Driver
Domino's Pizza
10.2017 - 02.2018
Juvenile Detention Officer
Rite Of Passage
08.2016 - 10.2017
Fleet Manager
Southern Concepts
01.2008 - 04.2016
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Bachelor of Science - Criminal Justice
Abilene Christian University
Automotive Technology
Lincoln College of Technology - Grand Prairie
High School Diploma -
Granbury High School
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