Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Steffen

Fort Thomas

Summary

Dynamic and adaptable professional with a proven track record of solving complex problems and enhancing customer satisfaction at Smoothie King. Skilled in teamwork, verbal communication, and website development. Demonstrated ability to prioritize tasks and implement creative solutions, significantly improving operational efficiency. Excelled in fast-paced environments, ensuring high-quality outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Smoothie King

10.2024 - Current
  • Worked with multiple people on a shift, and would communicate often to make our job easier.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Resolving customer issues efficiently and professionally, ensuring their concerns are addressed and providing effective solutions to ensure satisfaction.
  • Paid attention to detail while working.

Car Detailer

06.2024 - 08.2024
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Created business cards for my company.
  • Built a website for my business.
  • Went door to door to promote my services.
  • Handled most of the work on my own.
  • Negotiated prices for services.

Hello Honey

08.2022 - 03.2023
  • Worked alone during busy times, keeping things running smoothly.
  • Learned to manage my time well and make sure I could leave on time for personal plans.
  • Handled unexpected schedule changes and made sure customers were taken care of.

Christmas Tree Sales Associate

11.2023 - 11.2023
  • Assisted customers in selecting the perfect Christmas tree based on preferences and size requirements
  • Provided excellent customer service by answering questions and offering advice on tree care and maintenance
  • Safely loaded and secured trees on top of customers' vehicles, ensuring proper tie-down and safe transportation
  • Maintained an organized and clean tree lot, ensuring trees were properly displayed and easy to access
  • Worked efficiently in a fast-paced, seasonal environment while meeting customer needs
  • Collaborated with team members to ensure smooth daily operations and enhance the customer experience
  • Demonstrated strong communication skills when interacting with customers and addressing concerns or requests
  • I balanced having two jobs whilst working here.

Education

High School Diploma -

Highlands High School
Fort Thomas, KY

Skills

  • Teamwork and collaboration

  • Flexible and adaptable

  • Task prioritization

  • Good Telephone Etiquette

  • Verbal communication

  • Problem-solving

Certification

Apple Customer Experience Skills

Apple AASP Onboarding For Apprentices

Apple GSX Training

Premier Pro Certified

Microsoft Excel Certified

Timeline

Smoothie King

10.2024 - Current

Car Detailer

06.2024 - 08.2024

Christmas Tree Sales Associate

11.2023 - 11.2023

Hello Honey

08.2022 - 03.2023

High School Diploma -

Highlands High School

Similar Profiles

CREATE PROFILE
Jack Steffen