Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jack Stone

Summerville,SC

Summary

Versatile and results-driven IT Specialist with 7 years of experience currently supporting the Automated Digital Network System program under NIWC Atlantic. Skilled in both systems and network administration and committed to continuous learning and enhancement of IT skills. Backed by industry certifications and active Secret Security Clearance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Tier 3 Help Desk Support Technician

Atlas Technologies
08.2023 - Current
  • ADNS SSA (Automated Digital Network System (Software Support Activity) SME providing sustainment and technical support for tier II/III issues for over 1000 Red Hat Linux servers and logging each issue into JIRA
  • Assist ADNS SSA Software testers by configuring and maintaining test bed environments which includes RHEL Servers, Cisco Routers, Cisco Switches, and Virtual Machines
  • Automate Cisco configuration changes by creating Ansible playbooks, reducing errors by 80% and improving efficiency
  • Collaborate with ADNS technical writers to create and edit software load plans, user installation guides, troubleshooting documents, software test plans, and other procedural documents
  • Utilize Trellix to install agents and deploy policies to servers for optimal performance and security compliance.

Account Executive

Impellam Group (Lorien)
01.2023 - 08.2023
  • Utilized social media for targeted marketing and lead generation, significantly enhancing client outreach
  • Successfully supplied candidates for Software Development teams, focusing on Mobile app developers
  • Achieved top performance through rigorous KPI activities and proactive client engagement
  • Collaborated with senior management to address hiring challenges and deliver exceptional customer service.

Technical Recruiter

Impellam Group (Bartech Staffing)
04.2022 - 01.2023
  • Sourced candidates via LinkedIn Recruiter, Indeed, ZipRecruiter, and Monster
  • Conducted preliminary interviews to assess candidate qualifications and client needs
  • Managed recruitment processes using Microsoft Dynamics and Excel, optimizing efficiency
  • Identified target accounts and generated leads in the renewable energy sector
  • Collaborated with Account Managers on market trends and business development strategies.

25B Information Technology Specialist

U.S. Army
02.2017 - 09.2022
  • Provided tactical communication networks in diverse operational environments across multiple countries
  • Maintained secure networks using various monitoring tools such as Solarwinds and Pacstar, ensuring 95% reliability
  • Configured Cisco routers and switches to support data, voice, and VTC VLANs for users to securely connect and communicate across networks
  • Managed networking system upgrades for routers, switches, servers, and firewalls using TFTP protocol method resulting in 80% decrease in upgrade duration
  • Managed inventory and storage of portable network encryption devices as COMSEC Custodian
  • Loaded Crypto Keys for KG-175 and KG-250 Taclane to establish secure communication channels
  • Configured KG-175 Taclane to ensure secure transmission of classified information, adhering to strict encryption protocols and compliance standards
  • Configured Cisco Call Manager to manage Voice over IP communications optimizing call routing and ensuring high-quality voice services for all users
  • Conducted training on equipment usage, enhancing team proficiency and operational readiness.

Education

High School Diploma -

Goose Creek High School
Goose Creek, SC
05.2016

Skills

  • System Administration
  • Network Administration (LAN/WAN)
  • Cisco Routing and Switching
  • Red Hat Enterprise Linux Servers v7/8
  • Red Hat Ansible Playbooks
  • Virtualization Technologies (VMware)
  • Atlassian (JIRA/Confluence)
  • HBSS/Trellix
  • Effective Communication

Certification

CompTIA Security+, COMP001021921788, 09/20/27

Timeline

Tier 3 Help Desk Support Technician

Atlas Technologies
08.2023 - Current

Account Executive

Impellam Group (Lorien)
01.2023 - 08.2023

Technical Recruiter

Impellam Group (Bartech Staffing)
04.2022 - 01.2023

25B Information Technology Specialist

U.S. Army
02.2017 - 09.2022

High School Diploma -

Goose Creek High School

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Jack Stone