Jack Swan
Gilroy,CA
Overview
1
1
year of professional experience
Work History
Assistant Manager
American Barbell
03.2024 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Sales Associate
Big 5 Sporting Goods
10.2023 - 06.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Business Administration
West Valley College
Saratoga, CA12.2025
High School Diploma -
Christopher High School
Gilroy06.2023
Skills
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Workload Management
- Sales strategics
- Cost Reduction
- Sales Growth
- Sales Reporting
- Money Handling
- Customer rapport
Timeline
Assistant Manager
American Barbell
03.2024 - Current
Sales Associate
Big 5 Sporting Goods
10.2023 - 06.2024
Associate of Science - Business Administration
West Valley College
High School Diploma -
Christopher High School