Responsive and engaging HR professional with experience completing various administrative support and human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
5
5
years of professional experience
Work History
Business Support Specialist
Canon Business Process Services
07.2023 - Current
Facilitate tasks associated with the recruiting process, including coordinating interviews and scheduling calendars to ensure a smooth hiring process.
Conduct career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Improve quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Post and maintain requisitions for open positions, effectively managing open requisitions and routing job offers to prospective candidates.
Coordinate and conduct new hire orientation, overseeing the completion of all CBPS and client virtually led onboarding training, including annual compliance training
Request and ensure access for all new hires to client and CBPS related applications and equipment, streamlining their onboarding process.
Take responsibility for maintaining complete and accurate employee records, ensuring I9 compliance for all employees.
Serve as a resource for HR policy updates and acknowledgments, actively maintaining the employee Human Resource Policies and Procedures board.
Responsively address all employee payroll inquiries and collaborate with the Site EOM and corporate payroll to resolve issues
Maintain comprehensive training records for all employees, documenting the type of class and training hours for CBPS and client-led training.
Ensure the availability of essential supplies for daily operations, promptly initiating work orders for equipment repairs or replacements.
Coordinate the site's recognition program, ensuring timely submission of Employee of the Month nominations, Canon Shots, and perfect attendance acknowledgments.
Perform other duties as requested by the manager or client representative, demonstrating flexibility and a willingness to contribute to the team's success.
HR Assistant
Strehlow & Associates
02.2021 - 02.2023
Developed and implemented HR policies and procedures for all company personnel.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Maintained work structure by updating job requirements and job descriptions for positions.
Reviewed and screened applicant resumes to identify qualified candidates.
Analyzed issues and employed improvement processes.
Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Collaborated with managers to identify and address employee relations issues.
Office Administrative Assistant
Blake Anthony Group
07.2019 - 01.2021
Established and maintained department records and reports.
Provided clerical support to company employees by copying, faxing and filing documents.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Education
Bachelor of Science - Communication Sciences And Disorders
James Madison University
Harrisonburg, VA
05.2019
Skills
Confidentiality
Conflict Management
Detail Oriented
Collaboration
Prioritization
Organization
Verbal and Written Communication
Talent Recruitment
Training development
Microsoft Office
Timeline
Business Support Specialist
Canon Business Process Services
07.2023 - Current
HR Assistant
Strehlow & Associates
02.2021 - 02.2023
Office Administrative Assistant
Blake Anthony Group
07.2019 - 01.2021
Bachelor of Science - Communication Sciences And Disorders
Senior IT Manager Systems Engineering / Data Centers at Canon Business Process ServicesSenior IT Manager Systems Engineering / Data Centers at Canon Business Process Services
Customer Service Representative at Canon Business Process Services/Liberty MutualCustomer Service Representative at Canon Business Process Services/Liberty Mutual