Jack Valencia
Seattle,WA
Summary
Proven leader in the architectural and masonry industry, with a track record of enhancing Mutual Materials' project outcomes and client base through expert architectural visualization and effective project management. Excelled in fostering client relationships and spearheading sustainable building practices, achieving operational excellence and a significant increase in revenue. Demonstrates public speaking confidence and cost estimation accuracy, ensuring projects meet and exceed expectations.
Overview
7
7
years of professional experience
Work History
Puget Sound Architectural Rep
Mutual Materials
12.2021 - Current
- Contributed architectural expertise during construction administration phases of projects by conducting regular site visits and addressing contractor inquiries or concerns.
- Coordinated LEED certification documentation efforts for eligible projects, demonstrating commitment to sustainable building practices.
- Supported marketing efforts by preparing compelling visual presentations showcasing the company's unique design capabilities and past successes.
- Collaborated in multidisciplinary teams for large-scale projects, contributing valuable insights into architectural systems integration for optimal functionality.
- Developed strong relationships with clients through regular communication and progress updates, fostering trust in the firm's ability to deliver exceptional results on time and within budget constraints.
Branch Lead
Mutual Materials
12.2019 - 12.2021
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Resolved escalated customer and associate issues and counseled associates.
- Managed recruiting and selection process for branch in addition to participating in selection process for future branch associates.
- Achieved operational excellence by consistently meeting or exceeding performance metrics in key areas such as productivity, efficiency, and quality of service.
- Developed strong relationships with local businesses, resulting in an expanded client base and increased revenue.
- Actively upsold customers on premium products by establishing myself as an expert, being enthusiastic and creating a need for a product.
Branch Associate
Mutual Materials
12.2017 - 12.2019
- Enhanced customer loyalty with thorough follow-ups ensuring satisfaction after resolving issues or completing transactions.
- Ensured smooth daily operations by maintaining accurate transaction records and cash drawer balances.
- Generated new and repeat sales by providing product and technical information to customers.
- Handled shipping and receiving functions for branch, as well as inventory checks
Education
Bachelor of Arts - Economics
Willamette University
Salem, OR03.2017
Skills
- Architectural Visualization
- Public Speaking Confidence
- Cost Estimation Accuracy
- Project management proficiency
- Planning and coordination
- Lead prospecting
- Sales closing
- Product Promotion
- Masonry and hardscape industry expertise
Timeline
Puget Sound Architectural Rep
Mutual Materials
12.2021 - Current
Branch Lead
Mutual Materials
12.2019 - 12.2021
Branch Associate
Mutual Materials
12.2017 - 12.2019
Bachelor of Arts - Economics
Willamette University
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