Jack Vanoort
Cedar Rapids,IA
Summary
Dynamic Repair Manager with a proven track record of managing cross-functional teams and optimizing production processes within complex manufacturing environments. Expert in streamlining workflows, ensuring material readiness, and driving quality and efficiency through continuous improvement and innovation. Committed to operational excellence and customer satisfaction
Overview
14
14
years of professional experience
Work History
Repair Manager
Collins Aerospace Systems
Cedar Rapids, IA
06.2024 - Current
- Lead and manage a team of BU employees on various product lines, including Manpack / Gen 6, to the 118 dock.
- Define goals and objectives, providing direction on priorities, workflow, and performance expectations.
- Interpret and communicate organizational policies, procedures, and best practices to team members.
- Monitor and manage performance, implementing strategies to improve productivity and output.
- Drive cost reduction and process improvement initiatives to enhance operational efficiency.
- Serve as a point of contact for customer engagement, addressing needs, and ensuring high levels of service and satisfaction.
- Resolve materials and logistics challenges, ensuring minimal delays of materials and smooth workflow.
Operations Coordinator
Collins Aerospace Systems
Cedar Rapids, IA
12.2023 - 06.2024
- Manages Repair Priority Based On Contractual Obligations, DPAS, and Other Factors
- Maintains Quarterly and Annual Inventories
- Influences Metrics (On Time Delivery, Triage TAT, SWIP)
- Expedites Parts Shortage
- Works Closely With Bargaining Union
- Developed strategies for streamlining workflow processes.
Customer Account Specialist
Collins Aerospace Systems
Cedar Rapids, IA
02.2019 - 12.2023
- Managed DCMA On Time Delivery
- Tracked units throughout the CRG process
- Built strong relationships with customers and DCMA by focusing on exceptional communication.
- Upheld compliance, quality and service standards.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Assistant Manager of Operations
Hy-Vee
Cedar Rapids, IA
01.2011 - 01.2019
- Communicated with customers to assist with order placement and offer updates on status and shipping.
- Educated, coached and mentored new hires in multiple positions.
- Maintained high satisfaction rating with customers by providing exceptional service and support.
Education
AA - Liberal Arts
Kirkwood Community College
Cedar Rapids, IABBA - Business Administration And Management
University of Dubuque
Dubuque, IASkills
- Customer relationship management
- Managing the bargaining union
- Leadership development
- Government contract review and enforcement
- Ability to handle multiple conflicting priorities
- Promotes workplace comradery
- Sap knowledge
Timeline
Repair Manager
Collins Aerospace Systems
06.2024 - Current
Operations Coordinator
Collins Aerospace Systems
12.2023 - 06.2024
Customer Account Specialist
Collins Aerospace Systems
02.2019 - 12.2023
Assistant Manager of Operations
Hy-Vee
01.2011 - 01.2019
AA - Liberal Arts
Kirkwood Community College
BBA - Business Administration And Management
University of Dubuque
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