Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACK WARREN

Summary

Hospitality professional with solid experience across restaurants, cafés, and private events. Known for being reliable under pressure, keeping an eye on the details, and making sure every guest leaves with a great experience. Comfortable running the floor, supporting the team, and keeping service smooth during busy shifts. I work best in fast-paced, high-standard environments where quality and teamwork come first — and that's exactly where I want to be.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead / Barista / Server

Fioré Marketplace and Café
07.2023 - Current
  • Promoted for stepping up, leading by example, and delivering great customer service
  • Ran front-of-house operations, kept the team on point, and made sure guests had a smooth experience
  • Managed inventory and restocks so we never ran out during busy shifts
  • Cranked out high-volume drink orders with consistent quality and solid latte art
  • Helped train new team members and kept the vibe positive and efficient
  • Took care of opening/closing duties and handled cash with accuracy
  • Made sure everything stayed clean, organized, and up to health code standards

Shift Lead / Barista / Server

San Marino Café
11.2022 - Current
  • Led daily café operations with a focus on fast, friendly service and smooth team coordination
  • Prepared high-volume espresso and specialty drinks with consistency and attention to detail
  • Took charge during peak hours to keep service running efficiently and support team workflow
  • Managed inventory and placed supply orders to ensure readiness for high-traffic periods
  • Trained and supported new hires to help them ramp up quickly and confidently
  • Built strong customer relationships and maintained a welcoming, positive environment

Event Staff / Catering Assistant

Max & Kevin's Private Catering
06.2022 - 12.2024
  • Worked weddings, private dinners, and corporate events with a focus on great service and smooth flow
  • Set up tables and decor to match the vibe of each event and make everything look sharp
  • Prepped and plated food, making sure everything looked clean and professional
  • Served guests, poured wine, kept drinks topped off, and handled any requests with a good attitude
  • Stayed on top of things during events and made sure guests had a great experience
  • Handled cleanup and breakdown so the venue was spotless and ready to go
  • Worked closely with chefs and event teams to keep everything running on time

Server

Congregation Ale House
04.2023 - 09.2023
  • Managed multiple tables efficiently in a fast-paced environment while maintaining high service standards
  • Recommended food and beverages based on guest preferences
  • Handled payments accurately using POS systems
  • Supported opening and closing duties, including setup, breakdown, and cleaning
  • Verified IDs and followed alcohol service laws and protocols

Server

Shogun
11.2022 - 05.2023
  • Provided attentive, high-quality service in a fast-paced, high-volume dining environment
  • Accurately took and delivered food and beverage orders, ensuring timely and professional service
  • Collaborated with kitchen and front-of-house staff to maintain smooth service flow
  • Maintained detailed knowledge of menu items to assist guests and upsell effectively
  • Ensured a clean, organized dining area and adhered to all food safety and sanitation standards

Server

Canoe House
01.2022 - 05.2022
  • Greeted guests and provided personalized food and beverage recommendations
  • Managed multiple tables during high-volume shifts with efficient, attentive service
  • Handled payments and addressed guest concerns with professionalism and care
  • Supported opening and closing tasks to keep the restaurant organized and shift-ready

Food Runner

Shaker's
08.2021 - 11.2022
  • Coordinated between kitchen and servers to ensure timely and accurate food delivery
  • Communicated clearly with kitchen staff to handle special requests and dietary needs
  • Assisted with table setup, bussing, and resets to keep the dining area clean and ready
  • Supported guest service by checking in with tables and responding to additional needs

Education

High School Diploma -

Rideau District High School
Elgin, ON
06.2021

Skills

  • Event planning and catering
  • Team Leadership & Training
  • Cash management and POS operation
  • Analytical problem-solving
  • Multitasking in Fast-Paced Environments
  • Customer engagement
  • Food & Beverage Preparation
  • Inventory Management
  • Food safety compliance
  • Effective Communication

Certification

  • ServSafe Food Handler Certification
  • TIPS Alcohol Certification

Timeline

Shift Lead / Barista / Server

Fioré Marketplace and Café
07.2023 - Current

Server

Congregation Ale House
04.2023 - 09.2023

Shift Lead / Barista / Server

San Marino Café
11.2022 - Current

Server

Shogun
11.2022 - 05.2023

Event Staff / Catering Assistant

Max & Kevin's Private Catering
06.2022 - 12.2024

Server

Canoe House
01.2022 - 05.2022

Food Runner

Shaker's
08.2021 - 11.2022

High School Diploma -

Rideau District High School

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