Jack Wilde
Washingtonville,NY
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
Overview
6
6
years of professional experience
Work History
Lifeguard
YMCA
Nyack, NY
05.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to patron incidents in professional and timely manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Aquatics Director
YMCA
Pomona, NY
06.2023 - 08.2023
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Staff Member
Arby's
06.2021 - 02.2022
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Delivery Driver
Due Fratelli
06.2020 - 08.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, met deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
Package Handler
UPS
04.2020 - 06.2020
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed and loaded packages into correct trucks.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Summer Camp Counselor
Frozen Ropes Usa
06.2018 - 07.2018
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Kept athletic and games equipment and facilities organized and maintained.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Education
MBA - Business Management
St. Thomas Aquinas College
Sparkill, NY05.2024
Bachelor of Science - Sports Management
St. Thomas Aquinas College
Sparkill, NY08.2022
Skills
- Material Restocking
- Cash Register Operations
- Protocol Adherence
- Cleaning and Organization
- Facility Upkeep
- Clerical Knowledge
- Good Listening Skills
- Effective Working Relationships
Timeline
Aquatics Director
YMCA
06.2023 - 08.2023
Lifeguard
YMCA
05.2022 - Current
Staff Member
Arby's
06.2021 - 02.2022
Delivery Driver
Due Fratelli
06.2020 - 08.2020
Package Handler
UPS
04.2020 - 06.2020
Summer Camp Counselor
Frozen Ropes Usa
06.2018 - 07.2018
MBA - Business Management
St. Thomas Aquinas College
Bachelor of Science - Sports Management
St. Thomas Aquinas College