Jack Williams
PORTLAND,OR
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. I provide superior customer service and am innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers. I drive loyalty, retention and revenue. My skillset includes training, managing, coaching and mentoring sales and customer service associates with a talent for interacting with staff at all levels of an organization and the public. I get along well with all types of customers and coworkers. I am looking to develop a career in medical device sales.
Overview
6
6
years of professional experience
Work History
Sales Representative
Joshua's Pest Control
06.2023 - 08.2023
- Averaged $12,000 in revenue monthly. The average first year rep averages $8,000-$10,000.
- Door-to-door sales of annual pest control contracts (seasonal job).
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts and developed relationships with with clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Professional Ski Patroller
Timberline Lodge And Ski Area
11.2021 - 05.2023
- Provided trauma care for skiing related injuries including; stabilizing dislocations and fractures, treating lacerations, and managing patents with sever head and spine injuries.
- Extracted skiers from compromising places and situations using emergency chair lift evacuations and high angle rescue procedures.
- Collaborated with other medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Transported injured skiers down mountain to arrange transport to medical facilities using toboggans and snowmobiles.
- Maintained accurate patient records and incident documentation to enable tracking history and safeguard information.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Bartender
Loyal Legion
10.2022 - 05.2023
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights, and weekends.
- Used knowledge of beer, wine and spirits to make informed recommendations to customers.
- Kept bar presentable and well-stocked.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
O BAR
06.2020 - 06.2021
- Oregon State student bartending across the street from U of O's Autzen Stadium.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorized drink orders to promote loyalty.
- Handled simultaneous customer, team, and business needs while avoiding delays and errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Paddle Raft Guide/Rock Climbing Instructor
Oregon State University
10.2017 - 09.2020
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Guide OSU affiliated groups emphasizing team building.
- Managed groups of up to 70 people.
- Turned my college hobbies into jobs!
Education
Master of Science - Microbiology - 3.67 GPA
Oregon State University
Corvallis, OR09.2021
Bachelor of Science - Microbiology - Cum Laude
OREGON STATE UNIVERSITY
CORVALLIS, OR06.2020
Skills
- Product Management and Pricing
- Product and Service Knowledge
- Prospecting and Cold Calling
- Crisis Prevention Intervention
- Clear and Effective Communication
- Team Leadership
- Project Management
- Independent Thinking
Certification
- Wilderness EMT-Basic (expired July 2023)
- Paddle Raft Guide
- Swift Water Rescue
- Sport Climbing Instructor-A (expired September 2021)
- OLCC Bartenders Permit
Additional Information
I am a lifetime Oregonian but am open to relocating. After college, I spent two years working as a paid ski patrol at Timberline (which includes summer mountain bike patrol) while working a second job bartending at a busy Portland bar. During that time, I considered medical school. I made the deliberate decision to not attend medical school. Through my experience with ski patrol, I realized I genuinely enjoy working in the medical field. I excel in learning technical aspects of the medical field and conveying that information in a professional sales setting. I enjoy working collaboratively to find creative and innovative solutions that lead to win-win outcomes. I sold pest control contracts door-to-door this summer in the heat and humidity of the Midwest. I'm genuinely good at sales. I enjoy science and people. I am eager for a medical sales career and have a lot to offer my employer.
Timeline
Sales Representative
Joshua's Pest Control
06.2023 - 08.2023
Bartender
Loyal Legion
10.2022 - 05.2023
Professional Ski Patroller
Timberline Lodge And Ski Area
11.2021 - 05.2023
Bartender
O BAR
06.2020 - 06.2021
Paddle Raft Guide/Rock Climbing Instructor
Oregon State University
10.2017 - 09.2020
Master of Science - Microbiology - 3.67 GPA
Oregon State University
Bachelor of Science - Microbiology - Cum Laude
OREGON STATE UNIVERSITY
- Wilderness EMT-Basic (expired July 2023)
- Paddle Raft Guide
- Swift Water Rescue
- Sport Climbing Instructor-A (expired September 2021)
- OLCC Bartenders Permit
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