JACK WILLIAMS

As an Operations Technician at GRIID Infrastructure, I monitor the hash rate and perform repairs on mining machines, including fans, PSUs, and control boards as well as troubleshooting networking issues. My role is crucial in ensuring that the hash rate remains online and operates efficiently.

• Sorted and scanned incoming packages and ensured timely delivery to customers
• Maintained a clean and organized work area while adhering to strict safety guidelines
• Demonstrated strong teamwork skills by collaborating with coworkers to achieve daily goals

• As a jack of all trades my duties and responsibilities were the following:
• Lead customer service representative
• Collaborates with all staff to maximize productivity and customer satisfaction
• Managed oversight of inventory, for example sales of product to monitoring inventory of all product levels
• Oversaw the instagram account