JACK WILLIAMS
Albany,NY
Summary
Experienced with providing comprehensive housing support and case management. Utilizes problem-solving and empathy to address client needs effectively. Track record of successful collaboration with community resources to enhance housing stability and client outcomes.
Human services professional with comprehensive experience addressing diverse client needs and implementing effective support strategies. Strong focus on collaboration, adaptability, and achieving results. Skilled in case management, crisis intervention, and community outreach. Known for reliability and maintaining high standards in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Case Manager
Catholic Charities Housing
04.2020 - Current
- Facilitates the transition of homeless persons who enter the program and assists them in maintaining permanent housing and support services
- The Case Manager will perform assessments, develop ISP, and implement the plan
- Provides support and supervision to SRO residents during day hours
- Work as part of a collaborative team with Site/ Property Manager
- Process statistical information, progress notes, and written discharge information
- Compiles and submits data to the Director of Support Services, for the preparation of monthly, quarterly, and annual reports
Direct Support Assistant
NYS OPWDD
11.2018 - 06.2019
- Perform a person centered supports and services for people with developmental disabilities, which include advocacy for, encouraging, guiding, and teaching individuals to express personal choice, developing ADL skills and habits, taking care of personal needs, assuring community integration, ensuring their healthy, safe home environment
Child Development Specialist
Consultant
07.2014 - 08.2018
- Provided childcare, supervision, skills development, and nurturing environment to children in my home
Outreach Technical Specialist
Bio Energies of the Americas, LLC
07.2008 - 06.2014
- Conducted field research; prepared and process various types of documents; analyzed natural and social resources to determine the scope and effects of impact; researched applicable regulations, policies and guidelines
After School Instructor
Brighter Choice Charter School
09.2012 - 06.2013
- Developed and coordinated a mural projects for boys and girls in elementary and middle school, K-6; developed concept design and layout to create murals with the students
Program Coordinator
Arbor Hill Development Corporation
01.2003 - 03.2008
- Home Maintenance and Security Program: Performed marketing and research to low-income homeowners/renters I service area for pre-approval, income verification information, home inspection and estimate scope of work; and prepared vouchers for payments to contractors and administration
- Neighborhood Green and Clean Program: Distribution of flowers ad planters in Arbor Hill, Sheridan Hollow, West Hill, North Albany; identification of areas that need beautification or clean up
- Exterior Outreach Program: Annually selecting a block in North Albany and Sheridan Hollow and sign up 7-10 homes for lead abatement and home improvements
- Restore Program: Serving elderly homeowners with grants for emergency home maintenance repairs
- Lead Program: Contact residents in the Greater Arbor Hill area to provide informational material on lead hazards and awareness in areas of housing regard to children health, safety and prevention
- Home LPA Program: Counsel perspective homeowners to purchase homes in Arbor Hill with grants in collaboration with City of Albany
Residential Service Coordinator
Crotched Mountain Community Partnership
11.1998 - 06.1999
- Supervised residential instructors in Albany, Rensselaer and Greene counties in the Traumatic Brain Injury Program; coordination of staff orientation, training and evaluations; time sheets, revenue billing, participate in development and supervised the implementation of individual service plans and residential goals of each individual
Community Support Worker / Assistant Residential Habilitation Director IRA
Center for the Disabled
02.1997 - 11.1998
- Community Support Worker: Carried out ISP objectives and responsibilities and adequately document information
- Create opportunities and/or provided assistance to people for developing skills in community
- Assistant Residential Habilitation Director IRA: Responsible to Regional Director and Program Director; Supervision of staff and volunteers documentation, staffing, assigned tasks, medication administration, maintained time records and working directly with consumers ensuring all policies and procedures were being practiced
Counselor in Training
Altamont House
01.1994 - 06.1995
- Function as a group facilitator, performed individual counseling, conducted didactic lectures, intake assessments, and completed documentation
- Maintained unit management and decorum
Resident Advisor
Rehabilitation Support Services
10.1987 - 12.1993
- Provide supervision, case management, and crisis intervention for intergenerational geriatric, mentally ill adults
- Formulated and implemented ISP's
- Supervised medications, planned meals, set goals, and taught ADL skills
- Prepared discharge summaries
- Verified insurances and maintained Medicaid documentation
Youth Worker
Equinox Youth Shelter
01.1991 - 12.1992
- Acted as a liaison and advocated for youth with area support services
- Counseled youth ages 13-18 years old with domestic problems assigned to youth shelter; provided supervision, intake assessments, orientations and referrals
Resident Adviser / Night Adviser
Mental Health Association
10.1988 - 06.1991
- Resident Adviser- Supervised developmentally disabled adults in community residence; provided case management, counseling, adult daily living skills instruction, administrated medications, and crisis intervention
- Night Adviser- Supervised MICA adults, mentally ill chemical abusers, administered/audited medications and client’s financial ledgers, provided informal counseling in conjunction with primary counselors
Education
BS - Visual Arts and Black Studies
SUNY at New Paltz
New Paltz, NY01.1983
Skills
- Program Coordination
- Case Management
- Advocacy
- Crisis Intervention
- Community Development
- Residential Services
- Supervision
- Administrative
- Accounts Management
- Managing records
- Progress monitoring
- Written communication
Timeline
Case Manager
Catholic Charities Housing
04.2020 - Current
Direct Support Assistant
NYS OPWDD
11.2018 - 06.2019
Child Development Specialist
Consultant
07.2014 - 08.2018
After School Instructor
Brighter Choice Charter School
09.2012 - 06.2013
Outreach Technical Specialist
Bio Energies of the Americas, LLC
07.2008 - 06.2014
Program Coordinator
Arbor Hill Development Corporation
01.2003 - 03.2008
Residential Service Coordinator
Crotched Mountain Community Partnership
11.1998 - 06.1999
Community Support Worker / Assistant Residential Habilitation Director IRA
Center for the Disabled
02.1997 - 11.1998
Counselor in Training
Altamont House
01.1994 - 06.1995
Youth Worker
Equinox Youth Shelter
01.1991 - 12.1992
Resident Adviser / Night Adviser
Mental Health Association
10.1988 - 06.1991
Resident Advisor
Rehabilitation Support Services
10.1987 - 12.1993
BS - Visual Arts and Black Studies
SUNY at New Paltz
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