Jack Williams

Assistant Manager | Domino’s Pizza

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Assisted the General Manager in daily operations, including employee supervision, customer service, and shift management
• Responsible for closing the store, including nightly cash deposits, end-of-day reporting, and securing the premises
• Conducted nightly inventory counts and managed stock rotation to maintain accurate supply levels
• Hired, trained, and motivated team members to ensure smooth operations and strong team morale in a high-paced environment
• Handled food preparation, maintained cleanliness and safety standards, and ensured compliance with company policies
• Analyzed labor and sales data to improve efficiency and meet performance goals
• Demonstrated strong leadership, problem-solving, and time management skills while delivering excellent customer service

Customer Service Representative | Domino’s Pizza

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Provided friendly, efficient service by greeting customers, answering phones, and accurately taking orders
• Operated cash register, handled payments, and ensured smooth front-of-house transactions
• Maintained a clean, organized, and customer-friendly environment in compliance with company standards
• Prepared food and ensured product consistency according to Domino’s quality guidelines
• Represented the brand with a professional appearance and positive attitude
• Thrived in a fast-paced, team-oriented environment while delivering excellent customer service

Crew Member | McDonald’s
Dates Worked

• Delivered fast, friendly, and accurate customer service at the front counter, in the dining area, and through the drive-thru
• Operated the cash register, processed payments, and ensured smooth customer transactions
• Prepared food and beverages including fries, nuggets, milkshakes, and fountain drinks following company standards
• Maintained high standards of cleanliness and hygiene throughout the kitchen, dining area, and service stations
• Followed food safety guidelines and quality control procedures during all food preparation and handling
• Worked efficiently in a team to ensure quick service and a positive customer experience during busy periods
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.