Jack Woodruff
Fullerton,CA
Summary
Motivated and detail-oriented professional with experience in leading teams, coordinating operations, and ensuring efficient service delivery. Proven ability to manage daily workflows, delegate tasks, and maintain high service standards. Skilled in communication and multitasking, with a focus on minimizing customer wait times and optimizing operational efficiency. Adaptable and willing to take on additional responsibilities, including supporting other departments as needed. Ready to bring strong organizational and leadership skills to a fast-paced service environment.
Overview
8
8
years of professional experience
Work History
Lead Porter
Theadore Robins Ford
11.2020 - Current
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Coordinated and oversaw vehicle pick-up and delivery operations for service requests, ensuring timely and efficient customer service
- Coordinate with service advisors and delegate vehicle retrieval tasks to porters, ensuring cars are brought up promptly and customer wait times are minimized.
- Provide backup support to the Parts Department by handling parts deliveries as needed, ensuring reliable service coverage during staffing shortages.
Server / Lead Busser
Mama Cozza's Italian Restaurant
05.2017 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed and coordinated busser schedules and orientation, ensuring proper staffing levels and efficient restaurant operations during peak hours.
- Collaborated with team members and supervisors to maintain workflow and meet customer service standards, handling high-pressure situations with professionalism and efficiency.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Loara High School
Anaheim, CA05-2017
Skills
- Strong leadership
- Strong work ethic
- Customer service
- Problem-solving
- Safe driving
- Quick learner
- Inventory maintenance
- Vehicle maintenance
Timeline
Lead Porter
Theadore Robins Ford
11.2020 - Current
Server / Lead Busser
Mama Cozza's Italian Restaurant
05.2017 - 03.2022
High School Diploma -
Loara High School
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