Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roni Gouge

Clover,SC

Summary

Dedicated and responsible individual seeking a Bus Monitoring position. Bringing over 20 years of experience working with children. Bringing strong observational skills and a caring attitude. Excellent clinical skills, customer service and communication skills. Ability to quickly learn new concepts and skills. Knowledge of medical terminology, infection control and CPR and First Aid certified. Knowledge of age specific developmental factors specific to children, adults and geriatric patients. Excellent verbal and writing skills. Experience in operating wheelchair-accessible vans.

Overview

14
14
years of professional experience

Work History

Referral Coordinator

Kintegra Health
02.2022 - Current
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Scheduled appointments with specialists on behalf of clients.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Attended continuing education courses to stay current on referral processes and best practices.
  • Process and follow up on at least 80 referral requests from patients, doctors and other health care professionals per day.

Team Coordinator

Senior TLC
11.2015 - 06.2021
  • Schedule all outside appointments for assigned approximately 70 participants. Answer phones and return calls to outside providers, participants, and caregivers. Maintain all Medical Records of assigned participants. Assist Intake Department with application process and scheduling of all potential enrollees. Assist Medical Clinic with annual inventory. Assist Finance Department with monthly IBNR and weekly Pend report. Enter all Authorizations of approved services and equipment. Assist Quality Department with updating and maintaining compliance with care plans. Support and Scribe for all IDT meetings

Unit Care Coordinator

Gaston Hospice/Robin Johnson Hospice House
05.2010 - 03.2016
  • Responsible for Assisting up to 6 patients with personal care in facility setting, Vital Signs, Wound Care. Assist Patients at meal times. Minor housekeeping, answer phone calls, File documents in patient's medical record. Document patient's status and report any changes or needs to RN. Assist RN with educating patient and family on death and dying process. Updated policies and procedures, leading continuous improvement of resident assessments and care. Built strong relationships with clients to deliver emotional support and companionship.

Education

Certified Nursing Assistant I -

Gaston College
Dallas, North Carolina

Certified Nursing Assistant II -

Gaston College
Dallas, North Carolina

Skills

  • Strong observational skills
  • Excellent communication skills
  • Ability to stay calm and handle emergencies effectively
  • Experienced in working with adults and children from diverse backgrounds

References

References available upon request

Timeline

Referral Coordinator

Kintegra Health
02.2022 - Current

Team Coordinator

Senior TLC
11.2015 - 06.2021

Unit Care Coordinator

Gaston Hospice/Robin Johnson Hospice House
05.2010 - 03.2016

Certified Nursing Assistant I -

Gaston College

Certified Nursing Assistant II -

Gaston College

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Roni Gouge