Jackalyn Keys
Lyndhurst
Summary
Professional executive support specialist equipped for providing top-tier administrative assistance to senior leadership. Expertise in managing complex schedules, handling confidential information, and facilitating executive communications. Known for fostering team collaboration and consistently achieving high-impact results through adaptive and reliable support.
Seeking an ethical, professional, and progressive environment, in which my work is challenging and valued.
Overview
16
16
years of professional experience
Work History
Administrative assistance
Linkcare
01.2022 - 04.2025
- Prepare treatment rooms for examination of the patients
- Completes necessary paperwork and schedules doctor appointments
- Telephones and electronically submits prescriptions to pharmacy
- Assists team leaders with patient care duties, as delegated
- Provided administrative assistance during periods of increased workload or staff absences, maintaining consistent levels of productivity across all tasks at hand.
- Enhanced tenant satisfaction by promptly addressing concerns and providing efficient administrative assistance.
- Supported team members by providing essential administrative assistance during peak periods or staff absences.
Receptionist
Litchfield Cavo Law Firm
07.2016 - 03.2021
- Greet all visitors and conduct sign in procedure, answer phones
- Review incoming mail and deliver to responsible team members
- Place catering orders for conference room food service
- Provide general administrative and clerical support to Management
- Schedule and calendar appointments via phone and email
- A/V Support for client meeting and set up conference rooms
- Ensured all billings for the company services was properly invoices to clients
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Residential Counselor (Adults)
YAI National Institutes for People with disabilities
08.2015 - 05.2016
- Prepare and distribute clients’ daily medication
- Teach life/independent living skills
- Conduct individual and group counseling
- Schedule appointments for clients, and coordinate team meetings
- Fax and email daily client information reports
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
Receptionist
Amber Charter School
10.2012 - 05.2015
- Greet all visitors and conduct sign in procedure, answer phones
- Maintain Meeting Room Manager Scheduling for conference rooms
- Place catering orders for conference room food service
- Maintain all applicable logs & reports (kept either digitally or manually)
- Schedule services for client’s or firm usage for the following: car service, ID cards, equipment requests
- Perform basic administrative tasks
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supervising Monitor
Department of Citywide Administrative Services (DCAS)
06.2009 - 10.2012
- Directed and assisted with packing and unpacking of test materials
- Secured delivery of test materials to designated test sites
- Managed clerical duties in an office setting
- Delegated tasks, as assigned by directors
- Monitored clients while taking tests
Education
A.S. -
A.S.A Institute – The College of Advance Technology
Manhattan, NYSkills
- CPR Certification
- HIPAA Certification
- Interpersonal Skills
- Microsoft Office Experience
- PCA Certification
- Problem Solving
- Administrative assistance
- Life goals assistance
Additional Qualifications Skills
- CPR Certification
- HIPAA Certification
- Interpersonal Skills
- Microsoft Office Experience (e.g., PowerPoint)
- P.C.A Certification
- Problem Solving
Timeline
Administrative assistance
Linkcare
01.2022 - 04.2025
Receptionist
Litchfield Cavo Law Firm
07.2016 - 03.2021
Residential Counselor (Adults)
YAI National Institutes for People with disabilities
08.2015 - 05.2016
Receptionist
Amber Charter School
10.2012 - 05.2015
Supervising Monitor
Department of Citywide Administrative Services (DCAS)
06.2009 - 10.2012
A.S. -
A.S.A Institute – The College of Advance Technology
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