Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Adept at organization management and showcasing exceptional intrapersonal skills, and significantly enhancing operational efficiency. My role involves streamlining processes, managing over 100 employees with minimal oversight, and demonstrating both leadership and integrity. Highly committed with a hardworking mentality.
Overview
8
8
years of professional experience
Work History
Office Manager
Paradise Lawns & Landscaping, Inc.
03.2017 - Current
Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Create/track work orders within SharePoint.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Facilitated with vendors to customize company products.
Input all proposals into SharePoint and follow them through until completed and invoiced.
Dispatch paperwork to property managers; receive written approvals prior to completion of work.
Responsible for the coordination of over one hundred employees.
Create monthly schedules for all maintenance crews.
Organize and dispatch maintenance crews daily.
Track attendance company wide.
Create and manage a PTO Tracking System; documenting PTO accordingly for each employee based on position and allotted time.
Track manhours spent at each contractual job site between two company branches.
Set up new employees with forms of payment; process direct deposit or direct pay cards.
Manage Dash Pay Card Account; creating new accounts and replacing employee's pay cards as requested.
Create new hire packets.
Create/manage electronic files on SharePoint for all employees.
Create/manage time clock users for all direct report employees using Uattend.
Manage/use Verizon Connect Fleet Tracking System to confirm routes of all vehicles.
Create Geofences of all contractual jobsites.
Plug in/send Payroll weekly using Microsoft excel.
Pass out payroll checks to each employee weekly.
Process employee raises.
Perform background checks for each employee using Everify.
Run customer's credit cards to pay for invoices using Authorize.net.
Collect funds from Wholesale Nursery on site.
Facilitate with Florida Highway Safety and Motor Vehicles to file quarterly IFTA Tax Returns for out of state semi trips; renew yearly IRP Cab Card.
Renew annual company permits.
Create/manage all insurance claims.
Manage Epass and Sunpass Accounts; assign transponders to all vehicles and pay toll invoices.
Complete all necessary paperwork to set new employees up with health insurance or remove them.
Complete annual Open Enrollment Health Insurance Paperwork.
Add/Remove employees to/from our insurance for driving purposes.
Add/Remove fleet vehicles to/from insurance; create electronic files for each vehicle/equipment.
Coordinate all company events.
Notary Public - Brevard County, FL
Education
Associate of Arts -
Eastern Florida State College
Cocoa, FL
05-2019
Skills
Organization Management
Excellent Intrapersonal Skills
Timeliness
Integrity
Little to No Oversight
Accomplishments
Fostered a family atmosphere of over 100 employees as a sole office manager. As a sole enterprise, facilitated seamless contract accomplishment for over 100 service vehicles. Hired as an entry level position, moved through the ranks with promotions to hold current position as office manager. Learned duties outside of my immediate position within the company to become versatile and readily available to assist other members of management.
Languages
Spanish
Professional Working
Interests
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Horseback Riding
Animal Care
Adventure Travel
Knitting and Crocheting
Timeline
Office Manager
Paradise Lawns & Landscaping, Inc.
03.2017 - Current
Associate of Arts -
Eastern Florida State College
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