Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacke Kincaid

Scarbro

Summary

Hardworking and enthusiastic Housekeeping Attendant trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cook

GSI/Summit
06.2021 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained food safety and sanitation standards.

Housekeeping Attendant, Head Kitchen Attendant

Comfort Inn By Choice Hotels
03.2021 - 07.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Housekeeping Attendant

Baymont By Wyndham
02.2021 - 03.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Kept building entryway glass clean and polished for professional presentation.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.

Cook, Wait Staff, Bartending, Housekepping

ACE Whitewater
06.2008 - 10.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.

Education

High School Diploma -

Oak Hill High
Oak Hill, WV
05.2004

Skills

  • New Hire Training
  • Cleaning and Organization
  • Quality Assurance and Control
  • Hospitality Service Expertise
  • Facility Policies and Procedures
  • Critical Thinking
  • Performance Improvement
  • Health Codes Understanding
  • Guest Satisfaction
  • Guest Experiences

Certification

  • Certified Housekeeping, kitchen Choice Hotels - 2021

Timeline

Cook

GSI/Summit
06.2021 - 07.2023

Housekeeping Attendant, Head Kitchen Attendant

Comfort Inn By Choice Hotels
03.2021 - 07.2021

Housekeeping Attendant

Baymont By Wyndham
02.2021 - 03.2021

Cook, Wait Staff, Bartending, Housekepping

ACE Whitewater
06.2008 - 10.2016

High School Diploma -

Oak Hill High

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Jacke Kincaid